Innovation Designer Lead

Job Description

Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team:

You’ll be working centrally within our mission control room, aka Centrica’s group functions. From Finance and Data Science, to our Wellbeing and People teams - this is the engine of our energy system, where our various Centres of Excellence power up each of our brilliant businesses, ensuring they have all the support, technologies, and capabilities they need to get our customers to Net Zero by 2050.

An opportunity to play your part – We are seeking a talented Innovation Designer Lead to drive the design and delivery of cutting-edge innovation projects within Centrica's Digital Technology Services, focusing on user-centric solutions that advance our mission of building a greener, fairer future. To lead a team of innovation designers/product managers, orchestrating the end-to-end innovation process from problem discovery through to successful deployment of solutions.

The Innovation Designer Lead will have deep knowledge and experience with design thinking, Lean start-up, and other creativity and innovation methodologies, as well as strong experience in ideation, prototyping, and product development.

Location: We have a hybrid-work environment, where you will be predominantly home-based but required to travel to office-sites as and when required

We have tailored our well-being & benefits package around our employees as follows:

• Competitive salary and bonus potential

• Car allowance

• Employee Energy Allowance at 15% of the government price cap

• Pension scheme

• Company Funded Healthcare Plan

• 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days

• Excellent range of flexible benefits, including technology vouchers, electric car lease scheme & travel insurance

On a day-to-day basis you will

• Lead and mentor a team of innovation designers

• Foster a culture of design thinking and user-centred innovation

• Establish robust service design processes, standards, and best practices

• Own the double diamond innovation process from discovery through to productionisation

• Lead discovery workshops and user research activities to identify opportunities

• Facilitate cross-functional collaboration between design, development, and business teams

• Build strong relationships with business unit stakeholders

• Present innovation concepts and progress to senior leadership

• Help shape the innovation strategy and portfolio

• Identify emerging trends and opportunities in energy sector innovation

What we need from you:

• Experience in product design, innovation, or similar roles

• Proven track record leading product and service teams and managing stakeholders

• Expert knowledge of design thinking, lean startup, and agile methodologies

• Experience with rapid prototyping and MVP development

• Excellent communication and presentation skills - Experience mentoring and developing team members

• Demonstrated skills in presenting new ideas and managing conflicts within the team

• Excellent time management skills with the ability to juggle the roles of leading, producing, and managing

• Experience within the energy sector is advantageous

Our commitment to diversity

We are proud to be recognised as a disability-confident employer. Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it’s the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone. We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women.

Our people are the beating heart of our business. We are incredibly proud of our commitment to being Flex First. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs. We embrace the opportunity to give our colleagues a choice to work from anywhere whilst still ensuring they can connect and engage with their teams through office days, employee networks and virtual events.

#LI-PR1

Why should you apply?

We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.

https://www.morethanacareer.energy/centrica

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.