Centrica • United Kingdom

Head of Data & Analytics

Employment type:  Full time

Job Description

Head of Data & Analytics

Windsor, Greater London area or Leicester / FlexFirst hybrid working


British Gas Business (BGB) is the leading provider of energy to SMEs in the UK and is focused on helping its customers use energy simply, sustainably and affordably. In this brand new role, sitting on the BGB leadership team, you will lead on data strategy, quality, governance, compliance and data analytics for our business customers, transforming our capabilities and driving innovation to enable data as a competitive advantage.

There will be some UK travel with this role.

The Role

You will get to build and drive the data strategy for British Gas Business to maximise the potential of our data asset and turn it into a source of competitive advantage.

To do this you will need to define and lead the data governance framework, develop, and implement policies to ensure compliance and proactively review changes in future legislation and regulations. You’ll drive quality in our data operations and collaborate with our Technology functions to deliver market-leading platforms & infrastructure to appropriately store, transform, and enable data to be effectively used by the business.

Transforming and developing our capabilities for data analysis you will be a thought leader on developing new modelling and data science techniques to drive innovation in our business. You’ll lead the development of a data-first culture with a focus on understanding the customer through our data and how we can use our data to drive continuous improvement and market-leading customer experience.

Lastly, you’ll get the chance to build a best-in-class Management Information (MI) and Business Intelligence (BI) team to support you and project needs.

The Person

You’ll be an experienced data and data analytics people leader with extensive knowledge of developing data strategy at scale in line with regulations. You have also been involved in implementations of that strategy supported by governance frameworks in large, complex organisations.

You can demonstrate previous transformations of data/analytics functions, building and leading teams along with influencing senior stakeholders. A track record of understanding data analytics and modelling including the latest methods and tools is critical.

Lastly, you have experience turning data into actionable stories and its effective use to drive organisational change and superb customer outcomes ideally gained in a customer focussed environment.


At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!

PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.

Company benefits

Adoption leave
Open to part-time employees
Enhanced sick days
Flexible working week
Enhanced sick pay
Gym membership
Health insurance
Mental health platform access
Compassionate leave
Dental coverage
Fertility treatment leave
Buy or sell annual leave
Optional unpaid leave
Shared parental leave
Enhanced maternity leave
Carer’s leave
Enhanced paternity leave
Pregnancy loss leave
Cycle to work scheme
Equity packages
Life insurance
Annual pay rises
Share options
Financial coaching
Employee discounts
Volunteer days
Company car
Travel loan
Enhanced pension match/contribution
Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are very happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that flexible working is part of the culture
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel like the company culture is brilliantly inclusive and equitable
Employees feel like it is a really great environment to work in
Employees feel very excited about and aligned with the company mission
Employees feel that their salary is good and matches the value they bring

Working at Centrica

Company employees


Gender diversity (male:female)


Office locations

Windsor, London, Cardiff, Leicester, Glasgow, Edinburgh, Manchester, Dublin, Stockport, Staines, Hampton, Aberdeen, Barrow, Hull

Hiring Countries




United Kingdom

Awards & Achievements

2nd – Large companies

2nd – Large companies

Flexa100 2024
3rd – Consumer Goods

3rd – Consumer Goods

Industry awards 2023