Urban Spaces Engagement Manager

Job Description

Directorate: Engagement

Contract type/Duration: Full time - Fixed Term (to 30th September 2025)

Team: Engagement

Direct Reports: No

Band: 3.2

Salary: £57,000 - £63,000 (depending on location and proven ability)

Reports to: Head of Sales Engagement -Integrated Infrastructure

Closing Date: 30th September 2025

About Connected Places Catapult

Connected Places Catapult is the UK's innovation accelerator for cities, transport, and place leadership. We provide impartial ‘innovation as a service’ for public bodies, businesses, and infrastructure providers to catalyse step-change improvements in the way people live, work and travel. We connect businesses and public sector leaders to cutting-edge research to spark innovation and grow new markets. We run technology demonstrators and SME accelerators to scale new solutions that drive growth, spread prosperity, and eliminate carbon.

The role

In your role, you will be finding and closing new commercial opportunities, focusing on identifying large-scale projects and programs that remove barriers to innovation and contribute to long-term impact around transforming urban spaces into resilient, sustainable, and inclusive environments.

Key challenges include accelerating the decarbonization of urban spaces to meet energy targets, implementing climate adaptation solutions, and developing inclusive social spaces that adapt to future retail and community needs. You will also promote the growth of local supply chains and innovation hubs within urban centres.

Your success in this role will be measured by your ability to strategically align CPC’s offerings with the needs of potential customers, driving growth to hit team sales targets, and achieving impact through targeted initiatives.

Specific Role Responsibilities

• Develop and execute sales and account strategies, aligning with Connected Places Catapult's overall sales objectives and growth targets.

• Build and maintain strong relationships with relevant clients, stakeholders, and decision-makers.

• Identify and pursue new business opportunities, including potential partnerships and collaborations.

• Manage the sales pipeline effectively, from lead generation and qualification to contract negotiation and closure, ensuring timely follow-up and proactive engagement with prospects and clients.

• Be a thought leader in the domain, staying abreast of relevant developments to support the advancement of connected places innovation.

• Work closely with CPC colleagues to produce high-quality proposals.

• Help foster and promote equity and diversity across the team.

Requirements

• Knowledge of Urban Spaces.

• Excellent teamwork skills, with an appreciation of working together to deliver overall organizational goals.

• Experience in growing a sales pipeline and targeting new clients by identifying their challenges and articulating the benefits that CPC can provide.

• Excellent communication skills.

• Successful customer strategy development and account planning.

• Understanding of financial and commercial agreements.

• Extensive experience with commercial bids, proposals, and tenders.
• Previous experience selling services to maritime & port clients.

• Ability to inspire and lead teams to achieve results.

• Knowledge of working with both commercial and government organizations

Benefits

• 9 day fortnight for everyone, we have a full company shutdown every other Friday.
• 23.5 holiday entitlement for everyone, with pro-rata calculations for part-time employees, along with a Christmas shutdown period for additional days off.
• Competitive pension, up to 10% company contribution to help you save for your future.
• Two paid days of volunteering leave per year (pro-rata for part-time employees) to support charitable activities.
• Employee Assistance Programme (EAP) providing 24/7 confidential work/life support services to you and your immediate family members.
• Cycle to Work Scheme with bike racks and showers available, encouraging a healthy and sustainable commute.
• Cash Health Plan, offering reimbursement for a wide range of essential and everyday healthcare expenses, promoting your well-being.
• Payroll Giving scheme, allowing regular charitable contributions from pre-tax income, maximizing the impact of your donations.
• Discounts and offers from a wide variety of retailers, enhancing your purchasing power and providing savings opportunities.

Employment here is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, colour, religion, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make all reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.