Head of Marketplace Analytics

Job Description

About Carwow

We’re Carwow. The car-changing experts for life-changing moments. Whether buying, selling, or (car) window shopping, we aim to give people total confidence in their choice.

We kicked off our journey as the ultimate matchmaker for car reviews, helping everyone pick their perfect ride. But we soon realised this wasn’t the destination - it was just the first leg. Why stop there when we could also help them get a great price?

So we decided we wanted to revolutionise selling cars, just like we did with buying them. That's when we introduced our game-changing 'sell my car' product.

Today, our dedicated team of over 350 experts across the UK, Germany, Spain and Portugal look after over 12 million active users (and an ‘excellent’ Trustpilot rating).

And we’ve got plenty left in the tank.

Working here

So, what does Carwow look like under the hood?

We’re always driving forward, and our people love what they do and love working together. Our goal is to empower our employees to discover their passions, create common ground, and take control of their careers with confidence.

We regularly fine-tune our hiring process to ensure fairness and all Carwowers receive comprehensive DE&I training. Our Diversity Committees, led by our fantastic employees, fuel internal education, help out our local communities, and champion initiatives for our customers.

We’re also Flexa100 nominated and aim to be the go-to place for changing cars. We’re proud to say we’ve got an impressive employee average engagement score of 8.5/10!

Bonding as a team is important to us - whether we're rocking the Carwow Olympics worldwide, playing drag bingo for Pride Month, taking part in beach clean-ups or rallying on the Padel court, there’s always something to bring us together.

Fancy a life-changing career from the car-changing pros? We’d love you to join us on our journey.

About the role

This is a fantastic opportunity for an experienced Analytics leader to join us as a Head of Marketplace Analytics at Carwow. You will be focused on developing a team that can provide key insight into how our business performs, spot key opportunities for business growth, collaborate with our talented commercial teams, uncover efficiencies and opportunities within our Operations teams and drive data-informed transformation.

We collaborate with a number of OEM’s (Original Equipment Manufacturers), automotive brands and agencies. With millions of unique configurations and customer journeys annually, coupled with the largest pool of in-market consumers monthly, Carwow offers an invaluable gateway for brands to engage with our audience. We leverage our extensive insights and expertise to facilitate these connections and create meaningful interactions.

This is an exciting opportunity to join our growing team as the Head of Marketplace Analytics and be part of an exhilarating journey as we reshape the automotive landscape.

What you'll be doing

• Accelerate team performance - fuel the potential of our Marketplace Analytics team with inspirational leadership, coaching and mentorship. Nurture their professional development and support them to reach new heights
• Precision in Reporting -We take full ownership of our commercial and marketplace health reporting, from crafting KPI’s to extracting actionable insight and presenting them in clear reports/dashboards. This responsibility is not just pivotal, it's the lifeblood of our business, enabling us to drive forward at pace to meet and exceed our business objectives. Support company-wide awareness and understanding of essential metrics and results
• Strategic Collaboration - Encourage and develop stakeholder relationships across our commercial and marketplace teams. Provide them with cutting edge tools, real time insights and exciting growth opportunities while driving actionable business strategies.
• Rigorous Prioritisation - Helping to improve how we work with different business verticals and markets, from prioritisation and allocation of resources to new ways of working.
• Data Transformation - Expert at working with large data sets. Create a vision for how our commercial, marketplace and operations datasets should look like. Enhancing our tools and streamlining processes, ensuring data reliability and fostering collaboration across commercial and data teams.
• Project Leadership - Take the helm in initiating and overseeing major initiatives with minimal guidance. You are the strategic visionary, leading projects and redefining what's achievable.

Requirements

What you'll need

Please note: We know that no candidate will be the perfect match for all we've listed in this posting, so we'd encourage you to apply if you feel you're close to the brief but not an exact match.

• You’re a team advocate, nurturing talent and steering their professional growth.
• You have applied mathematical experience, you are a problem-solver, and have a taste for precision
• SQL and data analysis, with a flair for data visualisation using tools like Excel, Tableau, or similar
• A visionary with a flair for business judgement and strategic thinking
• You are comfortable in transforming the complex into clear and simple communication
• A passionate problem solver with a drive for data
• Familiarity with programming languages (Python/R) is preferred
• Previous experience in a tech marketplace or a fast-paced tech scale-up is preferred
• A degree in mathematics, statistics, or a related quantitative field is beneficial, but not essential

Benefits

What's in it for you

• Hybrid working that works around you (currently two days in the office, three from home)
• Competitive salary to fund that dream holiday to Bali
• Share options - when we thrive, so do you!
• Vitality Private Healthcare, for peace of mind
• Monthly coaching sessions with Spill - our mental wellbeing partner
• Enhanced holiday package, plus bank holidays
• 28 days holiday
• 1 day for your wedding
• 1 day off when you move house - because moving’s hard enough without work!
• 2 extra days on your third year anniversary
• 5 extra days on your tenth year anniversary
• Option to buy 3 extra days of holiday per year
• Work from abroad for a month (due to popular demand, this offer excludes the moon).
• Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
• The latest tech (Macbook or Surface) to power your gif-sending talents
• Up to £500/€550 home office allowance for that massage chair you’ve been talking about
• A generous learning and development budget to help you master your craft
• Regular social events:, tech lunches, coffee with the exec sessions, book clubs, social events/anything else you pester us for
• Refer a friend, get paid. Repeat for infinite money
• Lunch & learns and Carwow Classrooms with expert speakers who are here for a free lunch

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

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