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Tesco Retail

Cafe Team Member

Location:  Folkestone, UK
Location flexibility:  2 office days / week
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Job Description

Tea is brewing. Caf� doors are opening. The day is about to start, and so are our caf� team members. They�re the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our caf�, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you�ll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you�ll help keep everything, from kitchen equipment to customer tables tidy and clean.

It�s a lively role, full of everyday challenges, but that�s just one of the reasons it�s so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more.

It�s our policy to offer new colleagues joining us a minimum of 8 guaranteed hours each week.

The table shows the periods of time in the week we�d like you to be available to work � the availability windows. We will schedule your contracted hours within these times, and you�ll have 3 weeks� notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you�re available to work match closely but not exactly to the times we are advertising, we�d still love to hear from you. Click here to read more.

Please note that you need to be 18 or over to apply for this role.

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role�s key responsibilities and measures:

  • Keeping kitchen equipment and utensils clean and tidy.
  • Serving customers quickly, efficiently and with care.
  • Following food safety and hygiene regulations while keeping daily records.
  • Practising first in, first out (FIFO) stock rotation to keep our food fresh.
  • Accepting deliveries and handling the safe storage of food.
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  • Being aware of (and following) all operational policies and procedures.
  • Preparing, cooking, and serving food according to our caf�s delicious menu.
  • Making sure we maintain our standards and all food products are available.
  • Knowing our caf�s menu inside and out and serving food exactly as it�s intended.
  • Resolving customer complaints and passing on information to the Caf� Manager.
  • Staying up-to-date with business communications and exciting new initiatives.
  • Clearing and sanitising tables so our caf� stays clean.
  • You will need

    • A commitment to hospitality and excellent customer service.
    • Knowledge of Health and Safety standards.�
    • The ability to work efficiently and maintain a clean environment.

    Personal

    • Comfortable working in a team.�
    • Great communicator with a proactive attitude.
    • Ability to multitask and work well under pressure.
    • Confident using your initiative to improve ways of working.
    • Good at planning and keeping things organised.
    • Adaptable to working in the buzz of a fast-paced environment.

    With 329 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On.

    Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we�re a place where Everyone�s Welcome.

    We know life looks a little different for each of us. That�s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

    We�re proud to have been accredited Disability Confident Leader and we�re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

    On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

    Working at Tesco Retail

    Hybrid

    A little flex time

    Company employees:

    330,000+

    Gender diversity (m:f):

    49:51

    Hiring in countries

    Ireland

    Isle of Man

    United Kingdom

    Office Locations

    Company benefits

    25 days annual leave + bank holidays
    Additional voluntary pension contribution
    Adoption leave – 26 weeks full pay (after 52 weeks service)
    Annual bonus
    Annual pay rises
    Bike parking
    Buy or sell annual leave
    Car allowance
    Charity donation scheme
    Chill out zone
    Cinema discounts
    Coffee discounts
    Collaboration spaces
    Company car
    Company freebies
    Compassionate leave
    Critical Illness Insurance
    Cycle to work scheme
    Death in service
    Dental coverage
    Discretionary sick pay
    Electric Car Salary Sacrifice
    Emergency leave
    Employee assistance programme
    Employee discounts – 10% off and 15% on pay day weekends
    Employee phone programme
    Enhanced maternity leave – 26 weeks full pay (after 52 weeks service)
    Enhanced paternity leave – 6 weeks full pay (after 52 weeks service)
    Enhanced pension match/contribution – up to 7.5% matching
    Equity packages
    Ergonomic workstations
    Eye Care Support
    Faith rooms
    Family health insurance
    Fertility treatment leave
    Financial advice
    Fully stocked snack cupboard
    Gym membership
    Health assessment
    Health insurance
    In house training
    L&D budget
    Learning platform
    Legal consults
    Life assurance – Five times your pay
    Life insurance
    Learning license
    Lunch and learns
    Meditation space
    Menopause support
    Mental health first aiders
    Mental health platform access
    Mentoring
    Modern office
    On-site barista
    On-site catering
    On-site gym
    On-site personal trainer
    On-site shower
    On-site wellness room
    On-site wellness services
    On-site workout classes
    Open to job sharing
    Open to part time work for some roles
    Open to part-time employees
    Optional unpaid leave
    Paid fostering leave
    Personal development budgets
    Personal development days
    Pregnancy loss leave
    Private booths
    Referral bonus
    Religious celebration leave
    Relocation packages
    Restaurant discounts
    Sabbaticals
    Salary advance
    Salary sacrifice
    Secure on-site parking
    Sensory-Friendly Setup
    Share options
    Skilled worker visas
    Sports teams
    Study support
    Teambuilding days
    Theme park discounts
    Time off in-lieu
    Tree planting
    Volunteer days
    Wellbeing incentive programme