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Training & Accreditation Programmes Specialist, Cisco
Job Description
About BT Business and BT Group
BT Business is part of BT Group, along with Consumer, Openreach, and Digital.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
In our team, we welcome and thrive from diversity. We are seeking diverse talents and are committing to create the right environment so that BT can unlock the power of diverse teams.
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. - Grab it.
Why this job matters
Our partners are key for BT Business to grow and protect our revenue through how we leverage the partnership ecosystem.
As part of Business, we created a new function, Strategy & Partnerships, to unlock potential with our partners and improve linkage between strategy and partnership execution.
This role is critical to drive a successful relationship with Cisco (all UK and global channels) for our business unit, delivering on the partnership strategy and go-to-market plan. The individual will own our multi-year Technology Training and Skills Plan to ensure we maintain our strategic Cisco status and unlock new Cisco certifications (e.g., designations & specialisations), which provide us with commercial and reputational advantages.
This role also delivers critical prerequisites, outside of core individual certifications, that enable us to maintain our Cisco accreditations, including delivery of our Customer Experience practice.
This role is responsible for influencing, and collaborating with, a much broader set of stakeholders within the sales, product, commercial, strategy and technology functions across the UK and in Global channels.
What you’ll be doing
1. Responsible for the Cisco learning and development strategy and governance model.
2. Project manage the multi-year Technology Training and Skills Plan aligned with Cisco’s current and future certifications (e.g., designations & specialisations, succession planning.).
3. Ensure we maintain our Cisco Global and Local Designations and Specialisations, ensuring compliance per specific Country/Region; track and report, and optimise, to maximise commercial position and maintain learning budgets.
4. Provide support to individuals requiring Cisco training that underpins BT’s global certifications to ensure that BT has required number and quality of skilled people.
5. Responsible for maintaining BT’s compliance with Cisco’s Customer Experience and Gold programs.
6. Maintaining the Cisco Partner Programs certifications dashboard.
7. Support Executive reporting and performance reviews, e.g., Quarterly Business Reviews,
8. Support on go-to-market training and sales enablement requirements.
The skills and experience you’ll have under your belt
SKILLS
• Ability to think strategically about the Cisco partner relationship aligned to BT’s priorities.
• Excellent relationship-building ability across internal and external stakeholders; ability to make recommendations and communicate for approval.
• A growth mindset and a clear focus on value creation
• Ability to provide expert support, guidance and management of certifications relating to Cisco Partner Programs
• Proactive approach to mitigating risks within framework. Manages conflicting priorities for successful delivery.
EXPERIENCE
• Experience of working with technology partners, ideally with a working knowledge of Cisco certification processes and requirements
• Strong awareness of BT tech, associated markets, partners and competitors
• Delivering certifications and audits at a large scale.
• Storytelling with data and flair: strong skills in building the case for change, drawing on data and analytical techniques where appropriate, and communicating this to business audiences.
Additional allowances and benefits
• Bonus
• Company car or car allowance
• Health Insurance
• Cafeteria
• Smart working allowance
A FEW POINTS TO NOTE
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Company benefits
Working at BT Business
Company employees
Gender diversity (male:female)
Office locations
Hiring Countries
Australia
![](https://raw.githubusercontent.com/madebybowtie/FlagKit/master/Assets/PNG/AU.png)
Belgium
![](https://raw.githubusercontent.com/madebybowtie/FlagKit/master/Assets/PNG/BE.png)
Brazil
![](https://raw.githubusercontent.com/madebybowtie/FlagKit/master/Assets/PNG/BR.png)
Hungary
![](https://raw.githubusercontent.com/madebybowtie/FlagKit/master/Assets/PNG/HU.png)
India
![](https://raw.githubusercontent.com/madebybowtie/FlagKit/master/Assets/PNG/IN.png)
Spain
![](https://raw.githubusercontent.com/madebybowtie/FlagKit/master/Assets/PNG/ES.png)
United Kingdom
![](https://raw.githubusercontent.com/madebybowtie/FlagKit/master/Assets/PNG/GB.png)
United States
![](https://raw.githubusercontent.com/madebybowtie/FlagKit/master/Assets/PNG/US.png)
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