Threat Analytics Manager

Job Description

Why BT?

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart, we’re a technology company with research and innovation in our bones, and a desire to be personal, simple, and brilliant for our customers. Those are the values we live by. Creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale, capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe, and secure. To delivering large scale technology infrastructure like the creation of BT Sport.

Today, in this fast changing, always on, digital world, our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism, and resilience to help propel us forward, we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things, and pursue new careers. If that’s you, and what you’re looking for. We’d love you to be part of our future.

Why this job matters

• Our purpose is to use the power of communication to make a better world. For each other, for our customers, for society and our communities.
• Security incidents carry financial costs and can impact our brand and reputation. Proactively preventing, detecting and responding to incidents allows BT to reduce risk to the business and our customers.
• Understanding the customer to facilitate their strategy, by leveraging people, process and technology to deliver the most efficient and effective service possible to the customer.
• Responsible for the relevance, effectiveness and efficiency of the service towards the customer during the service initiation/transition phase and during in life operations and will act as a trusted advisor.

Your role places real value in finding and adapting ways to protect and support our people, customers & communities.

What I’ll be doing – your accountabilities

• Responsible for the creation and development of defined Mitigation plans, ensuring the appropriate communication and procedures are in place towards the customer.
• Contribute during initial setup and controlled deployment of customer services e.g. AIS
• Proactively assist and define measured improvements towards defence activities.
• Continually assess, and reduce risk against the current threat landscape providing customer focused improvements, productivity gains, and cost efficiencies.
• Continually look to identify and implement Security led improvements.
• Provide assurance, and ensure that the contractual service levels are achieved.
• Conduct scheduled service meetings in line with agreed contractual obligations
• Communicate activities for ongoing maintenance when applicable (corrective, preventive and rolling)
• Expected to carry out the responsibilities in accordance with the criteria set forth by agreed industry standards and best practice.

The skills you need

• Extensive experience and technical awareness across Cyber Security Operations
• Stakeholder management, communication and influencing skills, at a senior and client level.
• Excellent leader with a proven track record of building high performing, well-motivated teams.
• Ability to drive and support a business strategy, influencing effective change across an end to end solution. (e.g. Transformation, Use-Case, Initiatives etc)

Leadership accountabilities

• Providing leadership to support the shaping of Cyber Operations, with a mind-set of improving yourself, BT, and the customer experience.

Experience you would be expected to have

• Individual should have significant experience and understanding operational factors, contributing to the delivery and end to end effectiveness of a security service.
• Experience of customer facing roles, and knowledge of the business drivers to help operational teams deliver relevant, effective, efficient and quality service to customers

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.