Technical Management Specialist

Job Description

Why this job matters

The Network Engineering Specialist undertakes engineering activities that contributes towards the delivery of client technical requirements, deploying optimal networking and connectivity solutions that enable clients and the enterprise to achieve their operational and business goals.

What you’ll be doing

1. Undertakes routine daily activities and is accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components.
2. Undertakes the implementation of new and enhanced network technology that aligns to customers' strategic direction for enterprise and remote site connectivity.
3. Maintains standards for global network infrastructure, including wireless, LAN and SD-WAN networks and connectivity.
4. Manages the installation, testing, and setup of new network hardware both physical and virtual (firewalls, routers, switching, monitoring) hardware and software.
5. Executes engineering efforts to ensue currency and supportability of networking technology.
6. Participates in technology lifecycle planning, including contributing to the development of the technology roadmaps and Network Health Assessments.
7. Delivers the required documentation, knowledge transfer and training to successfully land new solutions into the support organisation.
8. Delivers support for clients with data protection and overarching cloud capabilities.
9. Drives the implementation of core and cloud infrastructure security to manage risks and exposure.
10. Provides support for problem escalations from the global network support organisation.
11. Drives impact with a range of customer, operational, project or service activities within the Network Engineering team and other related teams.
12. Mentors other Engineering professionals, helping to improve the team's abilities by acting as a technical resource.
13. Champions, continuously develops and shares with team knowledge on emerging trends and changes in Network Engineering.

The skills you’ll need

TroubleshootingEscalation ManagementIssue ResolutionNetwork DeliveryHealth & SafetyVendor ManagementNetwork SecurityNetwork TestingNetwork ConfigurationTechnical DocumentationNetwork IntegrationNetwork ImplementationNetwork DesignIncident ManagementEvent PlanningDecision MakingGrowth MindsetInclusive Leadership

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.