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BT Business • Gurugram Infospace Ltd IT/ITES, Gurugram, India

Technical Management Professional

Salary:  Competitive

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top 3
scores:
82%

Autonomy

76%

Hours flexibility

72%

Work-life balance

Job Description

Why this job matters

The Network Engineering Professional supports the delivery of engineering activities that contributes client technical requirements, deploying optimal networking and connectivity solutions that enable clients and the enterprise to achieve their operational and business goals.

What you’ll be doing

1. Supports the delivery of routine daily activities and is accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components.
2. Assists the implementation of enhanced network technology that aligns to customers' strategic direction for enterprise and remote site connectivity.
3. Follows standards for global network infrastructure, including wireless, LAN and SD-WAN networks and connectivity.
4. Supports the installation, testing, and setup of new network hardware both physical and virtual (firewalls, routers, switching, monitoring) hardware and software.
5. Executes engineering efforts to ensue currency and supportability of networking technology.
6. Collates data, reports and information supporting technology lifecycle planning, including contributing to the development of the technology roadmaps and Network Health Assessments.
7. Organises material and data for documentation, knowledge transfer and training to successfully land new solutions into the support organisation.
8. Undertakes activities that contribute to the implementation of core and cloud infrastructure security to manage risks and exposure.
9. Supports in the implementation of ways to improve working processes within Network Engineering.

The skills you’ll need

TroubleshootingCustomer ServiceEscalation ManagementContinuous ImprovementHealth & SafetyNetwork DeliveryNetwork SecurityNetwork TestingNetwork ConfigurationTechnical DocumentationNetwork IntegrationNetwork ImplementationRequirements ManagementIncident ManagementEvent PlanningDecision MakingGrowth MindsetInclusive Leadership

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

Company benefits

woman feeding baby
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
man feeding baby
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
beach with umbrella
25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
heart decoration
Carer’s leave – Two weeks paid leave
handshake
Open to job sharing
hourglass flowing sand
Open to part time work for some roles
stethoscope
Private GP service – 24/7 virtual GP access for UK colleagues
green heart
Mental health platform access – Calm app and Silvercloud
baby
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
family
Shared parental leave
shopping trolley
Buy or sell annual leave – buy up to 5 days/year pro rata
person doing cartwheel
Flexible working week
baggage claim
Employee assistance programme
repeat
Bank holiday swaps
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Share options
bouquet
Compassionate leave
kneeling person
Faith rooms
moneybag
Salary sacrifice
money with wings
Employee discounts
admission tickets
Cinema discounts
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Enhanced sick pay – 3 months
beach with umbrella
Optional unpaid leave
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Returnship
hospital
Complimentary Medical Services
station
Travel loan
moneybag
Enhanced pension match/contribution
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Volunteer days – 3 volunteer days per year
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Lunch and learns
bike
Cycle to work scheme
elevator
In house training
handshake
Mentoring
books
LinkedIn learning license – unlimited access
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Learning platform – internal and external learning content via Degreed
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L&D budget – sponsored accreditation available for certain professions
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Coaching
moneybag
Referral bonus
person feeding baby
Neo-natal leave

We asked employees of BT Business what it's like to work there, and this is what they told us.

Location flexibility
67%
Employees are largely happy with their working location freedom
Hours flexibility
76%
Employees are largely happy with the flexibility in the hours they work
Benefits
70%
Employees are largely happy with the benefits their company offers
Work-life balance
72%
Employees feel that they can switch off quite easily from work
Role modelling
67%
Employees feel that most people work flexibly
Autonomy
82%
Employees feel they have complete autonomy over getting their work done

Working at BT Business

Company employees

100,000 across BT Group (24,000 at BT Business)

Gender diversity (male:female)

74.3:25.7 (BT Group)

Currently Hiring Countries

Brazil

China

Colombia

Hungary

India

Ireland

Japan

United Kingdom

Office Locations