SOC Analyst

Job Description

Job Title: SOC Analyst

Location: Maidenhead

Due to the sensitive nature of this role, you may be required to undergo DV (Developed Vetting) level Security Clearance (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels). An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.

KZA268

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are the Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.

You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring, and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

Why this job matters:

Our purpose is to use the power of communication to make a better world. For each other, for our customers, for society and our communities. Service Operations exemplifies technical excellence in delivery and support, and you are personally responsible for contributing to and upholding the quality, process improvement and delivery.

You are responsible for contributing to the design, deployment, support and maintaining a customer network. You should also contribute to innovation and development of new products, and process improvement initiatives. This role will require working as part of a team, supporting colleagues and collaboration with customers.

What you’ll do:

• Operating within a 24/7 SOC Team, working day/night shift pattern.
• To support delivery/deployment of aspects of an IT and/or Network Security procedure or processes, operations and architectural solution or security build.
• Monitor and response to security/network incidents, work closely with customers and Operational Support teams to resolve requests and incidents in an accordance with contracted Service Level Agreements.
• Utilise security tools to identify trends and provide analysis of security log data.
• Investigate, document, and report on information security issues and emerging threats.
• Investigate, document, and report on physical security issues using environment metrics.
• Monitoring the health of security tools and deploying relevant updates to ensure signatures are up to date.
• Provide threat and vulnerability analysis as well as security advisory services.
• Analyse and respond to previously undisclosed software and hardware vulnerabilities.
• Complete assigned elements of IT security risk assessments and compliance audits.
• Resolve and take ownership of customer incidents attending Technical and Service management bridge calls as required.
• Provide support to the communication of relevant IT security procedure and/or process as relevant.
• Effectively communicating Standard Operating Procedures to Operational Support teams to enable consistent workflows.
• Participate in the drafting of quality technical and incident reports as well as recommendations to the Management Team.
• Undergo additional training to match operational requirements and equipment.

What you'll bring:

• Ability to multi-task, prioritize, and manage time effectively, to deliver on agreed deadlines.
• Experience of 1st line incident detection, hunting, and response as well as the ability to analyse and manage response activities.
• Experience working in a SOC, with knowledge of attack vectors, tactics, and techniques.
• Industry Recognised Qualification from bodies such as COMPTIA or equivalent experience would be desirable.
• COMPTIA Security+/Network+

Due to the sensitive nature of this role you will be required to undergo DV (Developed Vetting) level Security Clearance ( https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels). The role is subject to you gaining and keeping the necessary level of security clearance needed to undertake your work. The result of the security clearance vetting is not subject to appeal. Failure to successfully achieve and maintain the necessary level of security clearance may see any offer of employment with BT cease or withdrawn or may cause a role change or possibly lead to termination of employment.

Diversity and Inclusion:

Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills, and experiences, and encourage applications from all sections of the community. Our ambition focuses on recruiting and retaining people who are under-represented in our workforce. Including those from ethnic minority groups, disabled and neurodiverse people and women. However, diversity does not end there and anyone with different backgrounds, gender identities, sexual orientations, ethnicities, ages or stages of life, disabilities and those from low socio-economic backgrounds are welcomed and encouraged to apply. Find out more about BT’s D&I manifesto by searching on our website.

Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and criteria. So, if you're excited about this role but your past-experience doesn't align perfectly with every requirement, don’t worry – we’d still love you to apply!

What's in it for you:

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people—whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits. More than that, you’ll be joining an ambitious organization with a culture of togetherness, collaboration, and inclusivity that takes a genuine and proactive interest in your progress and development.

• A competitive starting salary, embedded in a fantastic total reward package, including on target bonus.
• If you contribute 5% to your Pension, BT will contribute 10%
• 25 days annual leave (plus bank holidays), increasing with service
• Regardless of how your family is made up, all employees will be able to take 18 weeks’ paid parental leave, and up to two weeks paid leave for Carers
• Huge range of flexible benefits including cycle to work, private healthcare, season ticket loans, as well as retail discounts including our BT shop
• World-class training and development opportunities in an inclusive environment
• Discounted broadband, mobile and TV packages. Including Discovery+ and TNT Sport