Security Project Specialist

Job Description

Why BT?

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

Why Business Unit/Function

With customers in 180 countries, we're a leading global business communications provider. We have 17,000 people serving multinational companies, providing the services they need to create the digital transformation of their businesses.

Thanks to our portfolio strategy, the Cloud of Clouds, we provide high-performance, integrated and secure network and IT infrastructure services to global customers. It means our customers can connect easily and securely to the applications and data they need, wherever they are in the world. Our Digital GS strategy we are moving to will help create a better future for GS and our people. With a business focused around a global customer base and a portfolio of scalable repeatable solutions, supported by outstanding customer service and market-leading security.

To deliver it we need to focus where we can be brilliant, be more straightforward to do business with and meet customer needs with greater agility. This will help us to become a more profitable, predictable and customer-focused business.

Why this job matters

The Security Project Specialist is responsible for the delivery of end-to-end bespoke customer facing Security projects. Customers are major BT accounts in top 800 Global or UK Enterprise. Key stakeholders are external customers at CISO level, BT Security providers, Vendors, Global Services and Enterprise CFU. The Security Project Specialist will deliver at the pinnacle of Project Management excellence. They will directly impact the BT Net Promoter Score (NPS) and BT commercial results.

What I’ll be doing – your accountabilities

• Delivers the end-to-end bespoke customer facing Security projects, focusing on time, cost and quality.

• Delivers significant delivery revenues and gross margin contributions to the business.

• Matrix manages other delivery focused operational and technical resources tasked with specific customer delivery.

• Defines the governance model as part of the project initiation and ensures that it’s maintained throughout the lifecycle of the project.

• Responsible for project cost management and working with Security Delivery Leads to submit BRF (Business Revenue Forecast) financials, to pay for project and technical resources.

• Manages both technical and commercial changes which impact the projects.

• Ensures that Issue/Risk management and associated mitigation is managed effectively throughout the wider matrix team.

• Develops and maintains excellent relationships with key external and internal stakeholders and suppliers to drive successful project delivery and customer satisfaction.

• Maintains personal knowledge and skills both in Project Management and the evolving Security landscape.

• Inputs shared project delivery learning back into the Security community to ensure organisational learning culture.

• Coaches and mentors more junior project managers to accelerate their learning journey.

• Supports Graduate and Apprentice events and assessment centres promoting an inclusive and caring culture.

Skills required for the job

• Best Practice Project Management Experience and Accreditations.

• Good understanding of Security solutions and products and the benefits.

• Security principles knowledge and experience.

• Strong governance knowledge; putting in place the appropriate frameworks, tracking and reporting.

• Communication and presentation skills.

• Senior Stakeholder Management both externally with customers and internally with BT teams.

• Commercial and Financial Acumen.

Experience you would be expected to have

• Leadership

• Stakeholder Management

• Innovation and Best Practice

• Commercial and Financial Acumen

• Project Management Craft

• Project Management Accreditations i.e APM

• Security accreditation – i.e. CISMP

Connected Leader Behaviours

Customer champion
• Understands customers’ needs and challenges, seeks opportunities to create a brilliant customer experience.

Inspiring communicator
• Creates inspiring messages, considering different perspectives and delivering simple communications.

Collaborative partner
• I break down silos, and work brilliantly with partners both within and outside of the organisation to deliver business results. I understand the agendas and needs of others, alongside the needs of the business.

Key decisions

There will be many daily decisions that the role-owner will either make or contribute to.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.