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BT Business • Snowhill, Birmingham, United Kingdom

Register your interest in BT Inside Sales Opportunities

Salary:  Competitive + Excellent Benefits
9.6

/10

Transparency Ranking

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top 3 scores:
82%

Autonomy

76%

Hours

72%

Work-life balance

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Job Description

Location:

Our Inside Sales teams are based in Birmingham and Bristol. These roles are hybrid, Tuesday to Thursday in office.

About our Inside Sales Team:

Join our thriving Inside Sales team at BT Business, where you'll be part of a dynamic group of driven professionals who are passionate about driving results. As part of our Corporate and Public Sector unit all of these roles are B2B, we'll match you with the accounts that best align with your skills—whether in corporate or public sector. We offer a variety of opportunities across Account Management, Territory Account Management, and Acquisition, catering to both "hunters" and "farmers" alike. Regardless of the role, we're seeking sales-focused individuals who excel at meeting deadlines, consistently exceed KPIs, and are eager to achieve success. If you're ready to make an impact and grow your career, we have the perfect role for you.

About the roles:

  • Account Management: Drive sales performance and manage accounts through frequent and meaningful interactions. You will have to prioritise to manage and care for your accounts efficiently, this will include planning and forecasting to ensure best return on investment.
  • Territory Account Management: Similar to the Account Management role you be responsible for your accounts, except this is co-managing the accounts with a field Account Manager. You will drive revenue and profit growth across our established base, whilst maintaining high customer satisfaction.
  • Acquisition: In this role you will be responsible for driving new business and delivering profit streams for customers with low volume and value relationships with BT. This base holds our largest unidentified potential, so resilience and self-motivation will be key as you build these relationships from scratch.

What we are looking for:

  • Experience in a sales role is ideal, will consider other backgrounds in KPI monitored roles such as recruitment / real estate etc.
  • Track record of delivering to targets, with accurate forecasting and consistent delivery.
  • Strong interpersonal skills, with the ability to deal with C-suite stakeholders and handle challenging customer predicaments.
  • Confidence to challenge to status-quo, identifying effective and efficient routes, negotiating and building value within sales cycle.
  • A passion for sales and a willingness to achieve, a proactive attitude is a must.

What happens next?

Join our talent pool today to be one of the first to hear about future sales opportunities in our CPS Inside Sales Team.

Submit your application with an up-to-date CV to help us see what opportunities match your skillset. Hearing more about opportunities is optional when submitting your application, please opt in so we can let you know when we have roles available.
Once you’ve submitted your application to join our talent pool, our talent acquisition team will review your details and follow up with you to discuss the most suitable role for you.

Benefits:

  • Competitive salary
  • On Target Commission
  • 25 days annual leave (plus bank holidays)
  • Pension scheme (up to 10% BT contributions)
  • Access to training and development to help you grow with us
  • New improved parental leave scheme
  • Option to join BT Shares Saving Scheme
  • Discount on EE & BT for both you and friends and family.
  • Flexible benefits: cycle to work, healthcare, season ticket loan, etc
  • Access to 100s of retail discounts

About BT Business:

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Company benefits

25 (UK) / 21 (India) days annual leave + bank holidays
Open to job sharing
Open to part time work for some roles
Flexible working week
Mental health platform access
Compassionate leave
Cinema discounts
Buy or sell annual leave – buy up to 5 days/year pro rata
Bank holiday swaps
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Shared parental leave
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Cycle to work scheme
Faith rooms
Salary sacrifice
Share options
Employee discounts
Employee assistance programme
Volunteer days – 3 volunteer days per year
Lunch and learns
L&D budget
Enhanced sick pay – 3 months
Optional unpaid leave
Returnship
Enhanced paternity leave
Carer’s leave
Private GP service
Complimentary Medical Services
Travel loan
Enhanced pension match/contribution

We asked employees of BT Business what it's like to work there, and this is what they told us.

Location
67%
Employees are largely happy with their working location freedom
Hours
76%
Employees are largely happy with the flexibility in the hours they work
Benefits
70%
Employees are largely happy with the benefits their company offers
Work-life balance
72%
Employees feel that they can switch off quite easily from work
Role modelling
67%
Employees feel that most people work flexibly
Autonomy
82%
Employees feel they have complete autonomy over getting their work done

Working at BT Business

Company employees

100,000 across BT Group (24,000 at BT Business)

Gender diversity (male:female)

74.3:25.7 (BT Group)

Office locations

UK wide (London, Birmingham, Bristol, Manchester, Liverpool, Glasgow & more), ROI, India, Hungary, Spain, United States, Australia

Hiring Countries

Australia

Belgium

Brazil

Hungary

India

Spain

United Kingdom

United States

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