Product Manager - Mobile

Closing Date: Sept 9th

Why this job matters

We are seeking a Product Manager to join the mobile business device portfolio team. The role is crucial due to the growth in the mobile sector within BT, which has consistently expanded by 4-6% year-on-year. You will get to work with high profile device vendors (such as Apple, Samsung, Google, and Microsoft) and internal teams to bring products to market, catering to various customer segments, including SMB, corporate, and public sectors.

Involving end-to-end product management, from ideation to execution and evaluation, you will be in a position to bring drive propositions that resonate with customers. This could look like developing tailored propositions for specific verticals such as construction and medical sectors. You'll be part of a highly focused team of currently six people, collaborating together and across multiple functions in the business. Your work will directly help address the challenge of how to sustain and enhance BT's leading position in a competitive market.

What you’ll be doing

• Drive Revenue and Margin Growth: Develop a strategic roadmap of propositions and customer journeys that align with our commercial portfolio strategy. This includes identifying upsell and cross-sell opportunities to meet customer needs and define our market differentiation.

• Value Proposition Development: Clearly articulate the unique value and differentiation we offer to customers within proposition materials. This will equip our sales team with clear conversation paths to enhance mobile opportunities and sales.

• Vendor Collaboration: Engage with large device vendors such as Apple, Samsung, Microsoft, Google, and more, offering an exciting opportunity to work closely with industry leaders

• Collaborate for Quick Wins: Partner with the segment propositions team to identify and implement quick wins within the portfolio roadmap, supporting revenue goals for both global and Business sales teams.

• Integrate Propositions: Work with business colleagues to ensure Business Mobile propositions complement the wider portfolio offerings, highlighting mobile as a key differentiator for customers.

• Sales Enablement: Communicate the proposition effectively to sales enablement teams, ensuring they can address opportunities and guide customers through the propositions journey. Develop and deliver content to meet enablement requirements.

Experience Required

• Experience in product/proposition management
• Knowledge of the UK Mobile network and device landscape
• Execution and delivery of high-quality outcomes, driving results
• Ability to work across multiple teams and manage complex projects
• Developing customer insight skills, with a track record of developing propositions that resonate with customers
• Working with and managing external partners or vendors

Benefits Include

• Annual on target bonus up to 10%
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• Purchase discounted BT shares
• Private healthcare & dental insurance, health screening, healthcare cash plans, access to counselling services, access to physiotherapy
• Season ticket loan, buy extra holidays, discounted Virgin Experience Days, financial education programmes
• Discounted BT/EE retail products including Broadband and BT Sport
• Access to 100s of retail discounts for things like groceries, travel, fashion, entertainment and more

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria.

We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.