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BT Business • UK Wide, United Kingdom

Network Solutions, Designers and Architects - Register your interest

Salary:  Competitive + Excellent Benefits
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Job Description

Register your interest!

Welcome to BT's Talent Place for Network Solution Designers and Architects. This exclusive platform is your direct gateway to exciting career opportunities within our organisation. By joining our Talent Pool, you'll be prioritised and considered for all vacancies within our Design teams. If your registration is relevant, we will contact you regarding which role matches your skill set most closely and seek to progress you to interview. Take charge of your professional journey and explore the possibilities of shaping cutting-edge network solutions with us. Join today and pave the way for your future success at BT.The Customer Solutions Design Practitioner delivers end-to-end technical designs, ensuring that business requirements are successful translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and business areas.

Skills you'll need

One of the following...

  • Networking - SD-WAN, LAN, Edge, Wireless, Meraki, F5
  • Voice contact solutions - One Cloud Cisco, Microsoft Teams, Five9 Cisco Unified Communications
  • Contact Centre solutions - Genesys Cloud, Genesys Engage, Avaya Contact Centre, Avaya CS1000, Contact Centre Next Generation, Cisco Contact Centre, Cisco Webex
  • The practitioner will be expected to have a deep technical knowledge in one or more of the areas listed above to contribute towards a customer solution.
  • Primarily works on a whole design, but may lead on a particular complexed area of a large delivery. The practitioner will have an appreciation of the whole design element. The practitioner will lead our best practices and will encourage others to help define the processes that we’ll adopt in the future.

What you’ll be doing

  • Capture detailed customer technical requirements and translate them into solution designs using established methodologies.
  • Execute technical direction to deliver optimal solution designs for customers.
  • Review and validate new developments and in-life products/services, ensuring seamless integration across all aspects.
  • Contribute to enhancing design and delivery capabilities for end-to-end technical solutions.
  • Deliver customer solution design engagements, create statements of work, and manage 3rd party deliverables, including migration planning and implementation


  • Competitive salary
  • 10% on target bonus
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
  • 25 days annual leave (not including bank holidays), increasing with service
  • Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
  • World-class training and development opportunities
  • Option to join BT Shares Saving schemes.
  • Discounted broadband, mobile and TV packages
  • Access to 100’s of retail discounts including the BT shop

Company benefits

25 (UK) / 21 (India) days annual leave + bank holidays
Open to job sharing
Open to part time work for some roles
Flexible working week
Mental health platform access
Compassionate leave
Cinema discounts
Buy or sell annual leave – buy up to 5 days/year pro rata
Bank holiday swaps
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Shared parental leave
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Cycle to work scheme
Faith rooms
Pension match/increase
Salary sacrifice
Share options
Employee discounts
Employee assistance programme
Volunteer days – 3 volunteer days per year
Lunch and learns
L&D budget
Season ticket loan
Enhanced sick pay – 3 months
Optional unpaid leave
More information needed
More information needed
More information needed
Work-life balance
More information needed
Role modelling
More information needed
More information needed

Working at BT Business

Company employees

100,000 across BT Group (24,000 at BT Business)

Gender diversity (male:female)

74.3:25.7 (BT Group)

Office locations

UK wide (London, Birmingham, Bristol, Manchester, Liverpool, Glasgow & more), ROI, India, Hungary, Spain, United States, Australia

Hiring Countries

United Kingdom

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