Acquisition Sales Advisor

Job Description

Closing Date: 14/09/2024

Salary: £28,782 + OTE

Location: Birmingham

Why this job matters

The role involves winning new business, meeting revenue, targets while maintaining the high standards the BT Brand has established. The market is small business. Sales opportunities are generated from outbound campaigns, some sales leads and inbound calls. The role holder will handle customer inquiries promptly and accurately, following established sales methods processes and procedures.

What you’ll be doing

• Manage a set of small SME accounts

• Understand BT’s products and services to effectively meet customer needs and acquire new clients.

• Make outbound calls to attract new customers in the 10-49 employee segment.

• Sell BT & EE’s standard products, including mobile, connectivity, and IP voice, and potentially across multiple product areas to meet customer needs.

• Build and maintain strong, profitable relationships with key contacts and decision-makers.

• Follow BT’s sales processes to retain and grow business, including effective questioning and account management.

• Achieve targets and KPIs in a target-driven, customer-facing environment, including customer contact, pipeline health, and revenue growth.

• Keep sales tools and systems updated with accurate customer information, ensuring GDPR compliance.

• Identify and pursue new business and growth opportunities within the account base.

What we would like to see on your CV

• Clearly conveys messages and influences others effectively, both in writing and verbally.
• Comfortable using IT systems, databases, email, and tools like Teams.
• Understands how to address customer needs, set expectations, and provide solutions.
• Consistently meets or exceeds targets
• Previous sales experience is a plus, but a strong willingness to learn and ambition are highly valued.

The skills you’ll need

• Highly self-motivated
• Target driven
• Results focused
• Ambitious
• Excellent telephone manner

Here are some of the great benefits we offer

• Up to 30% bonus based on target
• BT Pension scheme with a minimum 5% employee contribution and 10% BT contribution
• Direct share scheme
• Exclusive discounts on BT broadband packages
• 50% off EE mobile plans and SIM-only plans, plus 50% discount for friends and family
• Support for working parents, including paid maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan and other benefits like dental insurance and gym membership
• 25 days annual leave (plus bank holidays), increasing with service, with an option to buy extra holiday
• Volunteering days to support your local community

Our working model

BT have moved to a hybrid working model - you can work from home certain parts of the week as per the SMART working model, however operationally you will be required to work five days a week in the office until standards are achieved

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.