Senior Claims Adjuster

We’re looking for a Senior Claims Adjuster





About Brit



At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That’s why we exist: to help people and businesses face the future and thrive. We enable change through a global workforce, collaborating to deliver a world class risk service. Our team is empowered to help our customers to survive the risks they face, to stay on the front foot and to keep moving forward. We believe the uncertainty of tomorrow isn’t something to fear but to seize; that it is full of potential, not only for our customers but our employees too.

We write the future of risk for our brokers and clients, and we would love to help you write your future at Brit: a future based on progressing and thriving – both professionally and personally. If you’re looking for a place to make a real difference, read on.





What you’ll be doing



Your role in the Reinsurance Claims team will be to communicate effectively with brokers, clients and third parties adjusting claims in line with our company strategy and guidelines, your authority limits and the regulatory and legal framework. You will promote Brit’s interests in the market through peer-to-peer meetings, broker advocacy, business development support to underwriters, market meetings, and industry conference participation. You will guide and advise Claims Adjusters, resolve issues and queries, and escalate development needs to the Reinsurance Head of Claims and Claims Manager.



You will handle claims across multiple accounts and classes of business, and across various platforms including London Market, Bermuda, Miami (Latin American risks), Brit Re and international claims. You will provide explanations to clients, brokers and intermediaries and keep them informed of the status of claims in a timely manner throughout the lifecycle of the claim. You will handle claims within agreed terms and SLAs and apply the company reserving policy and and liaise with the actuaries and underwriters, as well as the Head of Reinsurance Claims and Claims Manager in strategy and setting case reserves, including IBNR.



You will ensure the circumstances of all claims/losses are fully investigated, including identifying and following up on any standard policy conditions and exclusions to be satisfied as to the validity of the claim as to liability and quantum, and where necessary, negotiate the effective resolution of a claim. You will liaise with brokers on deficiencies in loss information provided and take steps to identify avenues for recovery from third parties through contribution and/or subrogation.



We welcome everyone wholeheartedly



We’ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we’ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.





Accessibility



We’re located in the Leadenhall Building on Leadenhall Street (EC3V 4AB) and are situated on floors 17 – 18, and 39. All of our floors are accessible by lift, and there are building staff on hand to point you in the right direction.

The closest train / underground / DLR links are: Liverpool Street Station (7 mins), Bank Station (6 mins), Fenchurch Street Station (6 mins), Aldgate Station (7 mins).



The nearest bus stop is St Mary Axe (Stop LR or Z), which is located just outside the building.



If you have any other questions regarding accessibility, please ask.