Hospitality Assistant

Job Description

We are looking for a Hospitality assistant.

Who are we?

At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That’s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn’t something to fear but to seize; that it’s full of potential. Not only for our customers but our employees too.

We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving – both professionally and emotionally. If you’re looking for a place to make a real difference, read on.

The role
You’ll Be the primary hospitality assistant to attend to visitors in Brit’s ground floor East property to ensure a professional and warm welcome and to provide hospitality and fine dining for meetings as well as, breakfast, lunch & dinner & events

You’ll provide attentive service to all visitors by ensuring that all service areas are set up to the required standard and that all meeting rooms are fit for purpose in accordance with the meeting room standards

You’ll maintain the required standards of personal hygiene and food handling practices, in accordance with the Hygiene policy and current legislation.

Some irregular duties will include undergoing training courses and attend company meetings, when necessary, Report immediately any incidents of – fire, accident or theft. Report and, where possible, act for any customer compliments or complaints, and notify the designated report.

About you

Using your previous experience of working in a professional customer service environment you’ll be able to demonstrate Ability to operate attentively without over-familiarity, ability to work as part of a team and individually and be Flexible to adapt to the needs of the business.

You’ll either hold a first aider qualification or be willing to complete one as this is a requirement for the role.


We welcome everyone wholeheartedly


We’ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we’ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.

Accessibility

We are located in the Leadenhall Building on Leadenhall Street (EC3V 4AB) and are situated on floors 16 – 18, and 39. All of our floors are accessible by lift, and there are building staff on hand to point you in the right direction.
The closest train / underground / DLR links are: Liverpool Street Station (7 mins), Bank Station (6 mins), Fenchurch Street Station (6 mins), Aldgate Station (7 mins).

The nearest bus stop is St Mary Axe (Stop LR or Z), which is located just outside the building.

If you have any other questions regarding accessibility, please ask.