Brit Insurance • London

Claims Adjuster (Marine)

Employment type:  Full time

Job Description

We’re looking for a Claims Adjuster (Marine)

About Brit

At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That’s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn’t something to fear but to seize; that it’s full of potential. Not only for our customers but our employees too.
We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving – both professionally and emotionally. If you’re looking for a place to make a real difference read on.

What you’ll be doing

You’ll join our highly experienced, award-winning and yet friendly and collaborative Marine claims team as Claims Adjuster building on your existing expertise within Cargo claims particularly, but with a cross-class focus encompassing Liability, Hull & War. You may have a background within an Insurer, MGA or Broker environment. Providing effective adjustment of claims and assisting the Senior Adjuster reporting on loss ratios to the Claims Management team and Underwriters.

With every opportunity to learn and develop your career, you’ll enjoy an inclusive environment with plenty of your time spent talking with Underwriters, Clients & Brokers. With no day ever the same, you’ll find we offer a forward-thinking environment with ample opportunity for growth and progression.

A day in the life…

In the Claims Adjuster role, you’ll liaise with Re/insureds and/or Coverholders on claims issues when appropriate, whilst effectively liaising with brokers and third parties in the adjustment of claims in line with company strategy and regulatory and legal compliance.
Fully applying your knowledge and understanding of product features, benefits, exclusions and warranties and application to various situations, you’ll provide explanations to customers and Broker/intermediaries and handle claims which fall within agreed terms.
Your relationship building skills will come into play when responding to customer requirements, acquiring feedback from customers and brokers/intermediaries as well as effectively negotiating with both internal and external parties regarding a claim.

We welcome everyone wholeheartedly

We’ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we’ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.

Company benefits

Shared parental leave
Enhanced paternity leave
Enhanced maternity leave
Adoption leave
Health insurance
Dental coverage
Non-contributory pension
Annual bonus
Share options
Season ticket loan
Life assurance
Cycle to work scheme
Faith rooms
Pregnancy loss leave
Fertility treatment leave
Carer’s leave
Open to job sharing
Open to part time work for some roles
Gym membership
Compassionate leave
Menstrual leave
Bank holiday swaps
Volunteer days
Employee assistance programme
Salary sacrifice
Charity donation scheme
L&D budget
Enhanced sick pay
Enhanced sick days
Mental health platform access

We asked employees of Brit Insurance how satisfied they were with flexible working, and this is what they told us

Employees are largely happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel that they can mostly manage how they get their own work done
Working at Brit Insurance

Company employees

Approximately 650

Gender diversity (male:female)

Approximately 2:1

Office locations

London & Bermuda

Hiring Countries

United Kingdom