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BD

Supplier Quality Manager

Location:  El Paso, USA
Location flexibility:  4 office days / week – Based on location and role requirements.
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Job Description

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Position Summary

The Supplier Quality Manager is responsible for leading the Supplier Quality function for the El Paso manufacturing site. This role ensures that purchased materials, components, and services consistently meet BD and regulatory requirements while driving supplier performance, risk reduction, and continuous improvement throughout the supply chain.

The Supplier Quality Manager leads a team of supplier quality engineers and quality professionals responsible for supplier qualification, supplier monitoring, incoming quality activities, supplier investigations, supplier corrective actions (SCARs), supplier audits, and supplier-related risk management. This position partners closely with Operations, Procurement, Engineering, Manufacturing, Regulatory Affairs, and Global Supplier Quality to ensure uninterrupted supply of compliant product and materials.

Key Responsibilities

Supplier Quality Leadership

  • Lead and develop the site Supplier Quality organization, including hiring, coaching, performance management, and talent development.

  • Establish objectives, priorities, and performance metrics aligned with site and business goals.

  • Foster a culture of quality, compliance, accountability, and continuous improvement.

Supplier Management

  • Oversee supplier qualification, onboarding, monitoring, and requalification activities.

  • Drive supplier performance improvement through quality metrics, business reviews, and risk-based assessments.

  • Partner with Procurement and Global Supplier Quality on supplier selection and sourcing decisions.

  • Support supplier quality agreements and quality requirements.

Incoming Quality & Material Controls

  • Ensure effective incoming inspection and material acceptance processes.

  • Monitor incoming quality trends and implement actions to reduce defects, escapes, and supplier-related nonconformances.

  • Support containment activities for suspect or nonconforming materials.

Quality Systems & Compliance

  • Ensure compliance with FDA QMSR, ISO 13485, applicable regulatory requirements, and BD Quality System procedures.

  • Lead supplier-related investigations, CAPAs, and risk assessments.

  • Ensure supplier issues are appropriately escalated, investigated, and resolved.

  • Maintain inspection, supplier, and quality records in accordance with company requirements.

Audits & Regulatory Readiness

  • Lead supplier audit planning and execution.

  • Support customer, corporate, and regulatory inspections.

  • Serve as the site subject matter expert for supplier quality processes and controls.

  • Ensure audit observations are effectively addressed and sustained.

Continuous Improvement

  • Identify and execute projects that improve supplier performance, reduce cost of poor quality, and strengthen supply chain reliability.

  • Utilize quality and operational excellence tools to drive measurable improvements.

  • Analyze supplier quality data to identify trends, risks, and improvement opportunities.

  • Lead cross-functional problem-solving efforts for significant supplier issues.

Cross-Functional Collaboration

  • Partner with Manufacturing, Engineering, Procurement, Regulatory Affairs, and Operations leadership to ensure supplier-related risks are effectively managed.

  • Participate in change control, validation, product transfer, and new product introduction activities as required.

  • Provide regular updates and performance reporting to site leadership.

Qualifications

Required

  • Bachelor's degree in Engineering, Quality, Science, or a related technical field.

  • Minimum 7 years of experience in Quality, Supplier Quality, Manufacturing Quality, or Quality Engineering within a regulated industry.

  • Minimum 3 years of people leadership experience.

  • Experience with supplier audits, supplier qualification, supplier corrective actions, and supplier performance management.

  • Working knowledge of FDA QMSR, ISO 13485, risk management principles, and quality system requirements.

  • Strong root cause analysis, CAPA, and problem-solving skills.

  • Excellent communication and stakeholder management abilities.

Preferred

  • Medical device manufacturing experience.

  • Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), Certified Supplier Quality Professional (CSQP), Six Sigma Green Belt, or Black Belt certification.

  • Experience with SAP, TrackWise, MasterControl, or similar quality systems.

  • Experience supporting international suppliers and global supply chains.

Leadership Competencies

  • Builds high-performing teams.

  • Drives accountability and execution.

  • Demonstrates strong business acumen and risk-based decision making.

  • Influences across functions and organizational levels.

  • Champions continuous improvement and operational excellence.

  • Maintains a patient-first and compliance-focused mindset.

Travel

  • Up to 25% domestic and international travel to supplier sites and BD locations.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

USA TX - El Paso - Northwestern Dr.

Additional Locations

Work Shift

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Working at BD

4 office days / week – Based on location and role requirements.

A little flex time – Based on role requirements.

Company benefits

Health insurance
__ days annual leave + bank holidays
Accrued annual leave
Company shutdown periods
Optional unpaid leave
Reservist leave
Buy or sell annual leave
Compassionate leave
Dental coverage
Fertility benefits
Hertility subscription
Mental health pathway
On-site wellness services
Complimentary Medical Services
Eye Care Support
Fertility treatment leave
Men’s health support
Mental health platform access
Personalised nutrition plan
Wellbeing allowance
Women’s health support
Critical Illness Insurance
Family health insurance
Gym membership
Menopause support
Mental health first aiders
Mental health support
Private GP service
Wellbeing incentive programme
Mentoring
Coaching
Learning platform
Further education support
Study support
Professional subscriptions
Collaboration spaces
Bike parking
On-site wellness room
Secure on-site parking
Cycle to work scheme
On-site barista
Private booths
Sensory-Friendly Setup
Chill out zone
Ergonomic workstations
Meditation space
On-site catering
On-site gym
On-site shower
On-site workout classes
Adoption leave
Eldercare services
Shared parental leave
Pregnancy loss leave
Summer holiday childcare
Carer’s leave
Emergency leave
Pregnancy support
401K
Annual pay rises
Equity packages
Salary advance
Additional voluntary pension contribution
Electric Car Salary Sacrifice
Income protection
Life assurance
Salary sacrifice
Nursery salary sacrifice scheme
Annual bonus
Enhanced pension match/contribution
Life insurance
Referral bonus
Share options
Theme park discounts
Cinema discounts
Coffee discounts
Restaurant discounts
Travel insurance
Employee recognition scheme
Career and family coaching
Death in service
Employee discounts
Sabbaticals
Sports teams
Workplace loan
Charity donation scheme
Company wide holidays/offsites
Financial advice
Relocation packages
Teambuilding days
Volunteer days
Car allowance
Company car
Employee assistance programme
Financial coaching
In house training
Neonatal leave
Physiotherapy
Will writing
Modern office
Enhanced maternity leave
Enhanced paternity leave
Tax-free childcare
Women’s health leave
Enhanced maternity leave
Women’s health leave
Non-contributory pension
Religious celebration leave
Bank holiday swaps
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Company employees:

60,000+

Office Locations