Flexa
Discover companiesFind a jobResourcesSign in/up
For employers
Flex spring

Join the mailing list

Get the latest insights and expert guidance on job hunting, career progression, and creating thriving workplaces.

Enter your email
  • About us
  • Contact us
  • FAQs
  • Info for employers
  • Join Flexa
  • Legal
  • Live feed
  • Resources
  • Sign in/up
  • The Flexa awards
Flexa
< Back to search
BD

SUPERVISOR DE QUEJAS EMI

Location:  Tijuana, Mexico
Location flexibility:  4 office days / week – Based on location and role requirements.
View company profile
Apply

Job Description

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

  • Roles y Responsabilidades Especificas
  • Garantizar que la documentación y los registros de la investigación de quejas y el análisis de fallas estén completos y cumplan con los requisitos reglamentarios.
  • Participar y apoyar auditorías e inspecciones internas, externas según sea necesario.
  • Realiza otras tareas y actividades relacionadas según sea necesario: gestión de proyectos, evaluación de recursos, creación de presentaciones y planificación estratégica.
  • Implementa procesos para manejar un gran volumen de quejas entrantes a través de eventos informados por el cliente y actividades de servicio global, incluidos registros de servicio de depósito y de campo.
  • Identifica e implementa mejoras de eficiencia y cumplimiento en el proceso de análisis de fallas. Participa en las inspecciones reglamentarias externas.
  • Se asegura de que se completen las actividades previas y posteriores a la inspección, incluida la revisión de registros, la capacitación, la logística, etc.
  • Brindar orientación y tutoría al equipo de análisis de fallas para garantizar que se implementen las mejores prácticas de investigación y utilizado durante las investigaciones de quejas de las bombas de infusión Alaris®

Requisitos:

    • 6 a 8 años en puestos similares
    • Titulo universitario (indispensable) en; Ingeniería o afín.
    • Ingles conversacional Avanzado.
    • Experiencia en industria médica (deseable)
    • Experiencia liderando un equipo de investigacion de fallas.
    • Preferente certificacion en Six Sigma (Green belt)
    • Experiencia en analisis de fallas, operaciones de fabricacion, servicio y/o actividades de I+D.
    • Liderando equipos de investigacion o disenando inspecciones y pruebas para equipos electromecanicos complejos.
    • Historial demostrado de determinacion efectiva de la causa raiz en complejos electromecanicos, controlados por software dispositivos medicos.
    • Experiencia estableciendo nuevos procesos de investigacion de fallas, protocolos de prueba y procedimientos
    • Preferente conocimiento especifico de la bomba de infusion.

    "BD valora la equidad en el lugar de trabajo sin discriminación contra cualquier discapacidad, clase, etnia, edad, religión, identidad de género u orientación sexual"

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

.

Primary Work Location

MEX Tijuana - Parque Sur

Additional Locations

Work Shift

Apply

Working at BD

4 office days / week – Based on location and role requirements.

A little flex time – Based on role requirements.

Company benefits

Health insurance
__ days annual leave + bank holidays
Accrued annual leave
Company shutdown periods
Optional unpaid leave
Reservist leave
Buy or sell annual leave
Compassionate leave
Dental coverage
Fertility benefits
Hertility subscription
Mental health pathway
On-site wellness services
Complimentary Medical Services
Eye Care Support
Fertility treatment leave
Men’s health support
Mental health platform access
Personalised nutrition plan
Wellbeing allowance
Women’s health support
Critical Illness Insurance
Family health insurance
Gym membership
Menopause support
Mental health first aiders
Mental health support
Private GP service
Wellbeing incentive programme
Mentoring
Coaching
Learning platform
Further education support
Study support
Professional subscriptions
Collaboration spaces
Bike parking
On-site wellness room
Secure on-site parking
Cycle to work scheme
On-site barista
Private booths
Sensory-Friendly Setup
Chill out zone
Ergonomic workstations
Meditation space
On-site catering
On-site gym
On-site shower
On-site workout classes
Adoption leave
Eldercare services
Shared parental leave
Pregnancy loss leave
Summer holiday childcare
Carer’s leave
Emergency leave
Pregnancy support
401K
Annual pay rises
Equity packages
Salary advance
Additional voluntary pension contribution
Electric Car Salary Sacrifice
Income protection
Life assurance
Salary sacrifice
Nursery salary sacrifice scheme
Annual bonus
Enhanced pension match/contribution
Life insurance
Referral bonus
Share options
Theme park discounts
Cinema discounts
Coffee discounts
Restaurant discounts
Travel insurance
Employee recognition scheme
Career and family coaching
Death in service
Employee discounts
Sabbaticals
Sports teams
Workplace loan
Charity donation scheme
Company wide holidays/offsites
Financial advice
Relocation packages
Teambuilding days
Volunteer days
Car allowance
Company car
Employee assistance programme
Financial coaching
In house training
Neonatal leave
Physiotherapy
Will writing
Modern office
Enhanced maternity leave
Enhanced paternity leave
Tax-free childcare
Women’s health leave
Enhanced maternity leave
Women’s health leave
Non-contributory pension
Religious celebration leave
Bank holiday swaps
Apply

Company employees:

60,000+

Office Locations