Deployment Specialist I

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Summary

The Deployment Specialist is responsible for the installation, implementation, and support of BD Medication Solutions hardware and software at healthcare customer sites. This customer-facing role involves configuring systems, providing end-user training, supporting go-live activities, troubleshooting technical issues, and ensuring successful adoption of BD solutions. The specialist follows established implementation methodologies, manages project-related escalations, and maintains accurate project documentation to support successful deployments.

The ideal candidate is highly adaptable, customer-focused, and comfortable working independently in fast-paced healthcare environments. Experience with healthcare technology, clinical software applications, pharmacy or nursing workflows, and project coordination is preferred. This position requires extensive travel, including overnight travel, and the ability to work flexible schedules to meet customer implementation needs.

Responsibilities

• Complete deployment specialist training plans and demonstrate competency for the installation and support for BD Solution hardware and software
• Install specified equipment at customer sites, including tasks such as: Build-set up hardware/software, Training customer stakeholders on our solutions, and Go Live activities
• Adherence to BD Medication Solutions product implementation methodologies and tools.
• Provide problem solving, troubleshooting and system consultation as needed for client
• Manage project escalations for favorable outcomes.
• Timely completion of internal company and project documentation.
• Execute additional tasks assigned

Minimum Qualifications

• Associates degree or a minimum of 1-year relevant work experience
• An understanding and demonstrated proficiency using Microsoft Office applications (Word, Excel, PowerPoint, OneNote).
• Demonstrated emotional intelligence, ability to self-manage and get along well with others
• Be flexible and adaptable, manage ambiguity and demonstrate resilience.
• Must possess and maintain a valid driver's license and meet BD’s auto safety standards.
• Upon hire, the candidate must provide proof of, maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites to perform essential job functions. Proofs minimally must include Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox), Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis and any additional customer vendor credentialing requirements.

Preferred Qualifications

• Bachelor’s degree
• Experience in a healthcare environment with technical involvement and computerized system applications. Dispensing software technology experience is a plus.
• Exposure to clinical software applications, including BD Medication Solutions Dispensing products.
• Project Management experience with small to medium projects.
• Experience in HIS/PIS systems and pharmacy and nursing workflow.

Physical Requirements

• Ability to lift a minimum of 40 lbs
• This position involves pushing, pulling, stooping, bending and lifting.

Work Environment

• Home based position with daily travel to local customers as well as regional overnight travel. The ideal candidate will reside close to a major airport. The position requires flexible working hours, including some nights and weekends
• Up to 100% overnight travel

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

USA NC - Durham - Roche Drive

Additional Locations

Work Shift