Senior Application Support Engineer

Job Description

Job Title: Senior Application Support Engineer

Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role

Salary: Circa £42,000

What you’ll be doing:

• Manage a range of system administration activities such as run and maintenance tasks or deploying changes to systems
• Manage issues, problem investigations and solution creation for incidents across a range of design tools and interfaces
• Monitor the health and performance of the infrastructure via a range of monitoring tools
• You will have the opportunity to work closely with and manage the engagement of a variety of Business and Project stakeholders
• Deliver excellent Customer Service via Incident investigation and resolution to other Teams, Functions and Stakeholders
• Manage a range of Project and Business facing activities such as account management
• Working with a range of PLM and CAD applications

Your skills and experiences:

Essential:

• Good experience of Administering Enterprise Level applications, such as CAD and PLM Tools
• Proven Stakeholder management and rapport building experience
• Microsoft Windows Server experience
• Experience using an IT ticketing system such as ServiceNow or LANDesk
• Ability to prioritise workload in a rapidly changing working environment

Desirable:

• Experience of using SQL
• Microsoft SharePoint
• Experience of using Linux or UNIX based environments

Benefits:

You’ll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You’ll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts – you may also be eligible for an annual incentive.

The Product Development Adminsitration team:

By joining the team you will have a fantastic opportunity to develop not only within the team and function but also from a self development aspect. There will be further scope for working with a variety of applications. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria.

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.

Closing Date: 9th October 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

#LI-CB1

#LI-Hybrid