IT Support Administrator

Job Title: IT Support Administrator

Location: Rochester, Kent

Salary: £25,000

What you’ll be doing:

• Supporting the management of new starters, movers and leavers, ensuring equipment and accounts are provided and removed in a timely manner in line with SLAs
• Assessing portfolio management, ensuring we have full traceability of site assets
• Aiding in loan device management and tracking
• Co-ordinating device refresh and upgrade process
• Supporting first line customer interface for all IT queries
• Managing day to day administration

Your skills and experiences:

Essential:

• Excellent communication, customer focus and organisational abilities
• Competent with Microsoft Office skills. Word, Excel and Outlook
• Self-Motivated with ability to work with an attention to detail working with multiple data sources
• Min 5 GCSE’s Including Maths and English

Desirable:

• Previously worked in an IT Support Team
• Experience of M365, SharePoint

Benefits:

As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts – you may also be eligible for an annual incentive.

The Electronic Systems IT team:

This is an administration position within the Rochester Local Support Team reporting to the IT Support Team Leader Working as part of a team who act as the first point of contact for all issues and seeing these through to conclusion. Onboarding new users, supporting them with IT Issues as well as ordering new equipment from suppliers, ensure leavers are executed correctly and all equipment is returned and repurposed where possible.

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Closing Date: 4th April 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

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