IMS Maintenance Support Engineer

The
IMS Maintenance Support Engineer should, through the effective utilisation of subject matter knowledge
and experience, support the delivery of Maintenance Tasking & Verification
at strategic and tactical levels, to enable the maximisation of operational
efficiency and minimisation of costs.

The
Post Holder should have good to strong quantitative and analytical
skills/experience, with Lean management principles, and be an effective,
credible communicator with good interpersonal skills. They require product
knowledge and a good understanding of the relationship with
interfacing/contributory areas and are able to analyse and interpret data with
a high level of attention to detail. Core Activity:

• Against the requirements of the
  approved Tactical Fleet plan, and the Fleet Maintenance Plan (where
  applicable), analysing the maintenance requirements for specific aircraft or
  components, highlighting and, where practical, resolving any issues and ensuring
  the timely creation of the Statement of Work (SoW).
  
• Developing and maintaining the
  associated work package(s), including the technical instructions, resource and
  materiel requirements for the individual maintenance activity. Ensuring
  independent inspection and safety critical task requirements are documented and
  appropriately identified.
  
• Undertaking the planning of
  additional and emergent work during maintenance, to ensure work load is managed
  effectively against schedule requirements. Ensure the Statement of Work is
  updated and re-authorised to reflect any changes.
  
• Working with Fleet Planning,
  Demand Management, Part 145 organisation, Technical Services, Airworthiness
  Records and third party suppliers in order to deliver the required standards of
  continuing airworthiness and contract delivery.
  
• Reviewing and reporting on the
  effectiveness of maintenance task performance in Forward, Depth and Suppliers
  and escalate any issues as appropriate. Reviewing and reporting on the
  effectiveness of the SoW, Pre-Input and Post-Output Review Meeting (PIRM &
  PORM) processes, maintenance task performance and additional/emergent work
  requirements across all responsible maintenance locations, both On & Off
  aircraft. Ensuring that any trends are identified and escalated, as
  appropriate.
  
• Ensuring that changes in the
  Customer’s requirements are reviewed for impact on the Maintenance Tasking
  & Verification activity and implemented appropriately, e.g. Fatigue Life
  limits, Capability upgrades, Customer-approved modification programmes, etc.
  
• Against the
  requirements defined in the approved SoW, including any amendments where
  applicable, assessing the maintenance activity detailed in the certificate of
  maintenance, to assure that all requirements have been completed, or correctly
  authorised and deferred.

Key Accountabilities:

• Performance indicators – Ensure the effective provision of Maintenance Tasking & Verification
  activities by meeting delivery targets and reporting any impact on Continuing
  Airworthiness. Understand how individual actions contribute to overall delivery
  performance.
  
• Completion of activities – Ensure all Maintenance Tasking & Verification activities are
  appropriately documented and airworthiness records are maintained on relevant
  systems (IT/paper based). Compile required reporting, identify any issues and
  escalate as appropriate.
  
• Procedure/standards – Comply
  with the CAME, its associated procedures and standards and any other Company
  procedures and standards, as applicable. Identify and propose changes, as
  required.
  
• Safety Management System – Ensure Human Factors and Error Management philosophies are applied to all
  Maintenance Tasking & Verification activities. Understand the risks
  associated with Maintenance Tasking & Verification and the means by which
  they are mitigated and managed.
  
• Management System Assurance – Ensure Maintenance Tasking & Verification activities are compliant with
  the QAF Governance and Assurance framework, including supporting Process
  Confirmations and independent assurance audits. Support the response to audit
  findings in a timely and appropriate manner and provide information into the
  relevant reviews. Support the implementation of identified improvements to
  overcome any non-compliance and monitor effectiveness.
  
• Statutory / Regulatory & Legislative requirements – Able to demonstrate an appropriate level of understanding and
  application of the relevant Continuing Airworthiness Regulatory framework.
  Support the implementation of any Regulatory-driven changes into the
  Maintenance Tasking & Verification activities. Ensure compliance with all
  other requirements, e.g. ITAR, EaPW, ISO, etc.
  
• Contractual
  Requirements – Ensure compliance with applicable contractual requirements, e.g.
  through support to contract reviews and the incorporation of required changes
  into the Maintenance Tasking & Verification processes.

Requirements

• Minimum of a recognised
  qualification to NVQ3/ONC level in a relevant Data Management or Technical
  discipline, or Part 66 Category A qualified, or suitable equivalent
  
• Recent in-depth experience, to a
  level appropriate for their role, within a Maintenance & Support
  environment, including direct experience of supporting or maintaining fleets of
  aircraft and the associated Continuing Airworthiness
  Records
  
• Demonstrate
  an understanding of reliability programmes and the impact of their findings on
  the operator maintenance programme.
  
• Demonstrate
  a good understanding of data integrity with respect to fleet planning and
  maintenance tasking & verification.
  
• Provide
  direction and advice to the data integrity teams on records related issues,
  addressing individual aircraft or components and fleet-wide issues.
  
• Human
  factors and E&PW course