Airbus Beyond - Training Administrative Support

Job Description

Job Description:

Our company

Airbus Beyond is an Airbus company that delivers transformative experiences, boosting skills, behaviours and knowledge. We have dedicated ourselves to developing professionals in aerospace for over 30 years. We are a compassionate team, unafraid of taking bold steps. We frequently use the term "we" because we believe in a collective effort, and we are eager to welcome you on this transformative journey we call Going Beyond.

A few key figures

• Pool of over 300 external trainers and consultants

• Over 100 customers from Airlines, airports, lessors, maintenance and repair organisations and aerospace suppliers internationally

• Approx. 30,000 learners per year

• Multi-cultural team based in China/India/Singapore/Germany/Portugal/France

We strive to create a caring, honest, and open working environment where every team member feels comfortable enough to speak up and get creative.

We fully believe in our values:

#GratitudeAndAttitudeAreChoices

#CaringIsWhatConnectsUs

#FortuneFavoursTheBold

... and we are looking for like-minded individuals to share the adventure.

Sounds like a match?

How about joining us as Training Administrative Support on a 6-month fixed-term contract?

We are looking for a motivated person to join a small, dynamic and growing structure, to provide administrative support to the Customer Service department.
The Customer Service team ensure the smooth running of the training sessions in collaboration with the Delivery Team and with the Customer Success Managers (Sales & Marketing). They are the operational interface between customers, trainers and the various external service providers. They are also responsible for monitoring the quality.

Your mission:

Support the Training Program Deployment

[On a daily basis]
- Accountable for data input accuracy in relevant IT systems: session creation, confirmations, invitations, cancellations
- Communication to Trainers : provide confirmations, invitations, digital attendance sheet,

- Interface with Logistics internally to Provide the necessary training materials & associated equipment for the deployment

- Preparation of attendance sheet

- Preparation of evaluation forms

- Collect hot and cold feedbacks

[On demand]
- Request access on the different training locations for the trainers and for participants
- Preparation of Training certificates

- Send pre-work elements to participants
- Organise logistics (rooms, industrial visits, travels & visa, leisure activities)
- Participate in continuous improvement and cross-functional topics :

• Maintain course descriptions & material
  
• Support training material revamp when needed
  

Profile / Competencies:
• Customer orientation, good level of listening and communication
• Organization and Rigor
• Autonomy, pro-activity and flexibility
• Excellent ability to work in a team
• At ease with figures and reporting
• Proficiency in Microsoft Word/Excel/PowerPoint, and ability to learn other computer tools
• Fluent French & English required

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus Beyond SAS

Employment Type:
Fixed term
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Classe Emploi (France): Classe D08

Experience Level:
Professional

Job Family:
Programme & Project Management

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.