Software Development Team Lead (Brighton/Hybrid or Remote)

Job Description

We make journeys easier and more enjoyable by giving our customers and their passengers a stronger sense of control. From disruption management to hyper-personalised pre-departure communications and mobile boarding passes, we build the technology to help companies stay connected with their customers at every stage of their journey.

Established in 2000, we have since grown to become one of the travel industry’s major suppliers of passenger messaging solutions. More than 60 airlines, rail and travel management companies, including British Airways, Flight Centre, Qantas, Ryanair and JetBlue use our notifications platform. With exciting plans for the future, it’s time for us to expand our growing team and we’re hoping you are who we’re looking for.

The role

As a Development Team Lead you’ll be responsible for:

• Lead and line manage a team of developers, ensuring that levels of engagement remain high and the team is empowered to deliver brilliant work. To include performing 1-2-1s, identifying training needs and managing professional progression.
• Working closely with the other Development Team Leads to drive performance and engagement throughout the development teams; co-ordinate training needs; and facilitate career pathing and progression.
• Liaising with the Development Manager to highlight knowledge development areas for the Development Team to assist with project allocation and resourcing.
• Participating in the development of the technical strategy in collaboration with key colleagues.
• Ensuring that your team understands, feeds into and is aligned with the technical strategy.
• Providing technical and process guidance to ensure that sound application design and quality practices are followed.
• Direct liaison with customers to provide technical consultation and guidance, working alongside Business Development Managers, Business Analysts and Account Managers during workshops and other customer meetings.
• Assisting and supporting BAs to produce solution designs for customer projects, as required.
• Involvement and input in solution and architectural design, working closely with the Architect team.
• Providing sound decision making for software development, ensuring that the constraints and needs of the business are considered alongside the overall technical strategy.
• Actively share your knowledge with the wider 15below Developer community.
• Customer-specific project development and Core 15below platform product development including:
• Contribute to estimates and actively participate in the agile planning activities
• Configuration and deployment management for project releases
• Design and create templates
• Support the Product Owner and Project Manager in maintaining back logs
• Develop sustainable products in line with best practice, relevant standards and technological developments
• Ensure developed solutions deliver true business value meeting customer requirements by working closely with the Project Manager
• Escalate project issues appropriately and communicate project changes proactively to the Project Manager
• Drive quality and set realistic expectations within your projects
• Unit testing and code reviews
• Use problem-solving skills to overcome technical issues
• Assist QA with software application testing as needed
• Coaching developers in solution design, development and maintaining coding standards
• Contribute to core product development.
• Fostering collaboration and communication amongst team members.
• Participating in cross-functional process improvement initiatives.
• Stay abreast with technical development and trends.
• Perform other related duties as required and assigned.

Requirements

The kind of person you are

• A minimum of 10 years software development experience
• Excellent software development skills (C#, SQL, XSLT, Web Api, MVC and .NET Framework)
• Experience in the design and implementation of services, using WCF or other service-oriented technologies
• Experience using Visual Studio and Git
• Excellent Object Oriented design skills (Design Patterns, SOLID)
• Experience inputting into architectural design and solutions

• A minimum of 3 years’ experience in managing, leading or coaching team members
• Experience in providing technical guidance to other Developers and the wider team
• Experience in TDD (Test Driven Development)
• An understanding of business operations and commercial decisions
• Experience of continuous integration, continuous deployment and automated integration testing
• Ability to operate independently within defined methodologies, procedures, and guidelines
• BSc in Computer Science or similar
• Excellent communication skills and experience working closely with external stakeholders
• Good problem solving and analytical skills
• Technical writing skills

Skills to impress

• Experience with MS SQL Server 2019
• Experience of messaging systems (RabbitMQ)
• Experience and proficiency with cross-browser, cross-platform development
• Experience with Change Management processes
• Experience of writing high performance software (Threading, Async IO)
• Airline industry, reservation systems, travel industry

Our culture:

Our culture is at the heart of what we do every day, and travel is part of that too, that’s why we’re proud to live by our values.

Flying high: yet still climbing We know our stuff and are happy to share our knowledge and expertise. We pride ourselves on being at the top of our game and strive to keep learning.

People are our passport to success: they're at the heart of everything we do We develop strong relationships built on trust and respect, and always do the right thing by each other and our customers.

Accelerating forward: embracing change, challenge and growth Whether it's for ourselves, our colleagues or our customers, we are always looking for ways to improve and to grow. We're not afraid to challenge the status quo and drive change with enthusiasm.

All inclusive*: we're a strong, collaborative community We share the same vision; to make 15below the best it can be. We pull together to make it a reality, look out for each other along the way and make sure everyone's voice is heard.

Enjoy the journey: bringing fun and positivity to everything we do We're proud and passionate to be part of the 15below family, and never take ourselves too seriously. Having fun is really important to us.

* We are committed to maintaining our welcoming and open culture where differences are embraced. We know that some people are hesitant to apply for roles unless they tick every box, but if you’re excited about this role and your experience doesn’t fully align, we encourage you to apply anyway. You might be the right person for this or other roles.

We’re certified with Flexa, making us a ‘truly flexible employer’. Flexibility is part of our culture and if you’d like to know more about this then take a look at our Flexa profile.

We're also proud to have earned a Great Place To Work Certification and are officially a great place to work for wellbeing and for women. This year, 95% of employees said it’s a great place To Work – 41% higher than a typical UK company.

Further information:

Location: We are offering truly flexible working options so you can decide whether you want to work from home, from our central Brighton office or a bit of both (within the UK).

Hours: Full-time (37.5 hours per week)

Reports to: Development Manager