Partnerships Manager - Amadeus (Brighton/Hybrid or Remote)

Job Description

We make journeys easier and more enjoyable by giving our customers and their passengers a stronger sense of control. From disruption management to hyper-personalised pre-departure communications and mobile boarding passes, we build the technology to help companies stay connected with their customers at every stage of their journey.

Established in 2000, we have since grown to become one of the travel industry’s major suppliers of passenger messaging solutions. More than 60 airlines, rail and travel management companies, including British Airways, Flight Centre, Qantas, Ryanair and JetBlue use our notifications platform. With exciting plans for the future, it’s time for us to expand our growing team and we’re hoping you are who we’re looking for.

Our culture:

Our culture is at the heart of what we do every day, and travel is part of that too, that’s why we’re proud to live by our values.

Flying high: yet still climbing We know our stuff and are happy to share our knowledge and expertise. We pride ourselves on being at the top of our game and strive to keep learning.

People are our passport to success: they're at the heart of everything we do We develop strong relationships built on trust and respect, and always do the right thing by each other and our customers.

Accelerating forward: embracing change, challenge and growth Whether it's for ourselves, our colleagues or our customers, we are always looking for ways to improve and to grow. We're not afraid to challenge the status quo and drive change with enthusiasm.

All inclusive*: we're a strong, collaborative community We share the same vision; to make 15below the best it can be. We pull together to make it a reality, look out for each other along the way and make sure everyone's voice is heard.

Enjoy the journey: bringing fun and positivity to everything we do We're proud and passionate to be part of the 15below family, and never take ourselves too seriously. Having fun is really important to us.

* We are committed to maintaining our welcoming and open culture where differences are embraced. We know that some people are hesitant to apply for roles unless they tick every box, but if you’re excited about this role and your experience doesn’t fully align, we encourage you to apply anyway. You might be the right person for this or other roles.

We’re certified with Flexa, making us a ‘truly flexible employer’. Flexibility is part of our culture and if you’d like to know more about this then take a look at our Flexa profile.

We're also proud to have earned a Great Place To Work Certification and are officially a great place to work for wellbeing and for women. This year, 95% of employees said it’s a great place To Work – 41% higher than a typical UK company.

The role:

As Partnerships Manager (Amadeus) you’ll be responsible for:

• Fostering and developing the relationship between 15below and Amadeus, proactively seeking opportunities for increasing the scope of the relationship.
• Driving engagement with Amadeus to ensure we remain a trusted, consultative business partner.
• Promoting the 15below platform to increase awareness both within Amadeus and with Amadeus customers.
• Identifying additional opportunities for collaboration with Amadeus.
• Managing product development and partnership initiatives, working closely with internal stakeholders and teams.
• Developing and maintaining a good understanding of the technical solutions and integrations, articulating the requirements and implications to key stakeholders.
• Managing joint programmes of work, such as 15below platform development for Amadeus integrations.
• Participation in joint business development activities, alongside members of the 15below Commercial team.
• Collaborating with 15below Commercial Account Managers on retention and commercial growth for existing joint customers.
• 15below marketing and promotion.

Requirements

The kind of person you are:

• Commercially minded with a consultative approach, with proven experience achieving company growth through managing and strategically growing partnerships.
• Strong relationship management, influencing and negotiating skills
• Technically minded, with experience working in an enterprise software environment.
• The ability to manage multiple competing priorities and partner with stakeholders to deliver results.
• Ability to travel overseas regularly for customer meetings and industry events.
• Knowledge of Amadeus reservation systems, with experience working for a B2B tech or travel company.
• Great under pressure with strong problem solving and analytical skills.
• Ability to adapt to different cultures.
• Exceptional written and presentation skills.

Measurements of success in this role:

• Successful planning, reporting and execution of joint projects and initiatives.
• Delivery of Nevio joint project objectives.
• Successful migration of Amadeus AACC customers to 15below at targeted volumes.
• Continuation of 15below’s status as Amadeus’ recommended supplier of passenger communications.

Skills to impress

• Background in travel technologies.
• Multiple languages, especially French, to business level.
• Background in international sales.
• International experience and mobility.

Further information:

We are offering truly flexible working options so you can decide whether you want to work from home, from our central Brighton office or a bit of both (within the UK).

Hours: Full-time (37.5 hours per week)

Reports to: CCO