Engineering Logistics Portal Operator

Job Description

The
Engineering Logistics Portal (ELP) Operator will be responsible for the
management of all Typhoon repairable assets which have failed at Forward and
require tasking via the ELP process.

The post holder will
supervise of all assets as they pass through the Quality Gate, Engineering
Tasking and Repair Scheduling. Directly interfacing with the Part M engineer,
Repairs Inventory Planner and Part M Repair Scheduler. Core Activities

• Completion of activities – Ensure all ML2/ML4
  activities and transactions are appropriately documented and maintained on the
  IMS system.
  
• Support daily activities including
  facilitation, deputation and management of reviews where necessary.
  
• Provide effective demand management for all
  ML2/ML4 activities by meeting delivery targets, monitoring and reviewing
  performance against contractual KPI’s .
  
• Ensure any shortfalls are identified, resolved
  or escalated where necessary.
  
• Support the team, and compile appropriate
  reporting mechanisms to identify any issues, resolve or escalate as
  appropriate. They will also be responsible for the facilitation, deputation and
  management of reviews where necessary.
  
• Ensure that department procedures and
  processes are in place and adopted to ensure safe working.
  
• Management and maintenance of effective
  working relationships with all stakeholders.
  
• Liaison with (and provide specialist advice
  and guidance to) inventory planning, procurement, engineering, finance and
  line/bay maintenance in order to overcome supply and demand problems, liaison
  also extends to service providers and partners.
  
• Analysis and interpretation of usage and
  transaction data to identify repetitive problems and inform appropriate
  stakeholders and where appropriate support the implementation of any corrective
  action.
  
• Facilitate the progression and hastening of
  urgently required items.
  
• Support team members in generating the
  required work output to meet all requirements of the business, customer and
  contract.
  
• Support the creation of the supply chain
  operations infrastructure to deliver the contract.
  
• Support the continuous development of the
  Supply Chain procedures ensuring a safe working environment.
  
• Mentoring the QEAF staff as they join the MOB
  Organisation from the Qatar Technical Institute in repair activities.
  
• Ensure all ML2/ML4 assets routed through the Engineering
  Portal for Engineering Quality Checks and Repair Scheduling.
  
• All repairs carried out to meet DF&P
  requirement.
  
• Interface with the Store’s supervisor and
  controller, Part M engineer, Repairs Inventory Planner and Part M Repair
  Scheduler.
  
• Hold regular Repair Reviews to ensure that
  items are delivered back to the internal customers in line with these
  requirements.
  
• The post holder will be required to use
  performance data and metrication to highlight successes and potential issues to
  senior management.
  
• Ensure both
  internal and external customers receive the level of service expected of
  business KPIs; specifically the QEAF Typhoon Fleet receives what they need on
  time and to the highest quality.
  
• Support the analysis
  and interpretation of Supply Chain data to identify repetitive problems and
  inform appropriate stakeholders. Where appropriate, support the implementation
  of any corrective action.
  

Key Accountabilities

• Performance
  Indicators – Provide effective asset
  management by meeting business objectives and delivering targets, monitoring
  progress to ensure trends are identified and enacted upon to reduce impact on
  continuing airworthiness or contractual KPIs. Resolve problems where necessary and escalate issues to the Supply Chain
  Operations Manager as appropriate.
  
• Completion
  of activities – Ensure all asset management
  activities and transactions are appropriately documented and maintained on the
  IMS system.
  
• Procedure/Standards – Ensure the team are compliant with the QEAF CAME/ 145 MOE, and
  their associated
  
• Safety
  Management System – Understand and apply human
  factors, error management, risk and safety management, within Part M and 145
  Maintenance areas.
  
• Compliance
  & Assurance – Ensure demand management
  activities are compliant with the Part M procedures, in conjunction with the
  Part 145 Maintenance Governance and Assurance framework. Support any audits and
  respond to any findings in a timely manner.
  
• Statutory
  / Regulatory & Legislation requirements – Able to demonstrate a detailed understanding and application of the Continuing
  Airworthiness Regulatory Framework and ensure the organisation is advised of
  any changes; ensure compliance with all other requirements, e.g. ITAR/WOME.
  
• Contractual
  Requirements –
  Ensure personal and team awareness of all applicable contractual requirements
  and incorporate any changes into activities as appropriate.
  

Requirements

• Requires knowledge of an operational supply chain in a Continuous
  Airworthiness Organisation, protocols and procedures. Understands where and how to gather asset
  requirement information, and how to interpret this information in a range of situations.
  
• Has strong relationships within maintenance operations and all its
  dependency functions e.g. procurement, engineering disciplines, partner,
  supplier and customer organisations.
  
• Must understand constraints and lead times associated with ML2/ML4
  activity and the importance of prioritisation. Working with the appropriate stakeholders to ensure as much up front
  planning is done in a proactive manner to avoid any unnecessary priority
  demands.
  
• Requires a basic functional awareness that will be developed over the
  life cycle of the role. Continuous improvement, capability development and
  sustainment are also an integral part of the role.
  
• Requires analysis and planning skills along with key relationship
  building and problem solving skills, able to use appropriate IT systems.
  
• This person would be seen as competent in Supply Chain/Maintenance
  operations working as a joint team and be able to define the processes, propose
  improvements and manage those improvements in the day to day running of the
  operation.
  
• Valid Driving Licence
  
• Institute of Supply
  Chain Management Level 3 or its equivalent is desirable but not essential.