Highlights

AUTONOMOUS

Autonomous

82%

FLEXIBILITY

Flexibility

73%

WORK_LIFE_BALANCE

Work-life balance

72%

BT Group

Telecommunications
Telecommunications

BT Group is one of the UK’s leading telecommunications and network providers, made up of trusted brands including BT, EE, Openreach, and Plusnet.

With over 175 years of innovation behind us, we serve consumers, businesses, and the public sector across the UK and globally—connecting people, devices, and machines for good.

From building the UK’s digital infrastructure to delivering next-gen mobile and broadband services, we’re helping shape the future of connectivity. Whether you're working in customer service, cybersecurity, engineering, or digital product design, you’ll be part of a team that’s transforming how the world communicates.

Who We Are

BT Group is more than just a telecoms company. We’re a technology powerhouse, a digital pioneer, and a force for good. Our brands serve different markets, but we’re united by a shared purpose: we connect for good.

  • BT: Trusted by millions of businesses and public sector organisations for secure, reliable communications.
  • EE: The UK’s best mobile network, delivering cutting-edge 5G and broadband to consumers nationwide.
  • Openreach: Building and maintaining the UK’s digital infrastructure, connecting homes and businesses to full fibre.
  • Plusnet: Providing straightforward, great-value broadband with award-winning customer service.
9.4

/10

9.4

/10

This score reflects how open and clear a company is about its working environment. The higher the score, the more insight they've shared into their ways of working.

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What BT Group offers their employees

73%

Flexibility

73% of BT Group employees say they can work flexibly.

A little flexibility in start and finish times

Hybrid working (with some weekly office time)

3 office days / week

Chart dial

Great office

We're waiting for BT Group's employees to verify how great their office is.

On-site catering

On-site barista

On-site shower

Modern office

Collaboration spaces

Private booths

On-site wellness room

Our Culture

We’re creating a culture where everyone can thrive. Across all our brands, we champion diversity, equity, and inclusion—because we know that different perspectives make us stronger.

We’re proud to be a place where you can bring your whole self to work, grow your career, and make a real impact.

We’re also committed to sustainability and digital inclusion, helping communities across the UK access the tools and skills they need to thrive in a digital world.

Approach to inclusion

We recognise that Inclusion & Diversity (I&D) is not just a ‘nice thing to do’, it’s critical to our growth. Our commitment to I&D remains resolute and unwavering.

The BT Group Manifesto was launched in 2021 and is our plan to accelerate growth through responsible, inclusive and sustainable technology. It is rooted in our purpose, to connect for good, and it will help us achieve our ambition – to become the world’s most trusted connector of people, devices and machines. Our Manifesto includes measurable commitments to amplify our positive impact for people and planet – combined with a clear commercial agenda.

Recruiting and supporting women and people from the LGBTQ+ community

  • Our internal Gender Equality Network (GEN) aims to raise awareness, support our colleagues, hold the business to account and inspire change to policy, process and culture to drive gender equality.
  • Our Pride Network is for LGBTQI+ people, Allies and anyone who wants to support their LGBTQI colleagues and friends.
  • In 2024 the GEN and Pride network are partnering for Lesbian Visibility Week, hosting a workplace conference focusing on the lived experiences of Women and Non-Binary individuals.
  • We’ve built relationships with Code First Girls, Career Returners, Black Girls Tech Summit and Girls Talk London to create more opportunities for women to move into technology careers.
  • The award-winning "Not her problem" campaign tackled sexist hate and ran during the UEFA Women’s Euros 2022.

Disability Inclusion

  • Our internal Able2 Network provides invaluable lived experience input into our I&D plans.
  • We offer workplace adjustments (adaptations for colleagues with disabilities or health conditions)
  • Where needed, colleagues can get a BT 'passport': a 'passport' is a simple document which can be completed by any colleague who feels their ability to work is being impacted due to health, disability or caring responsibilities. It aims to provoke discussion about balancing business and individuals needs and record outcomes of that discussion (and avoiding colleagues having to repeat personal information and explaining their conditions every time their manager changes).
  • We’re a member of Valuable 500, a global business collective made up of 500 CEOs and their companies that are committed to disability inclusion. At the December 2022 disability summit, we renewed our commitment to three priorities: Workplace adjustment; Disability advocacy; and Career progression of our junior managers.
  • We renewed our status as a Disability Confident Leader 

Ethnicity and Black Inclusion

  • Supported by our Internal Ethnic Diversity Network which won the Best Network Group at the 2023 Ethnicity Awards.
  • We've sponsored and built partnerships with organisations like the Avado FastFutures programme, The Aleto Foundation and 10,000 Black Interns to develop future leaders and attract young people from ethnic minority backgrounds
  • Our Black middle managers continue to participate in the McKinsey Black Leadership programme which provides career development and networking opportunities.

Ex military and Armed Forces

  • Supported by our Internal Armed Forces network. Members from the Armed Forces community across BT Group can access peer to peer mental health training.
  • At BT Group we are one of the largest employers of both serving Reservists and former Armed Forces personnel with thousands of ex-military colleagues working across our business.
  • We are thrilled that BT Group has re-signed the U.K. Armed Forces Covenant, reaffirming our commitment to our former Armed Forces colleagues, our serving Reservists and their families.
  • In 2022, we renewed our Gold status/membership of the Armed Forces Covenant which we first achieved in 2014.

Find out more about our approach to Inclusion and hear directly from some of our colleagues about their experiences at BT and how they have been supported by us.

Flexible working at BT Group

We believe work should work for you. That’s why we offer a range of flexible working options across BT Group.

Whether you’re in a hybrid corporate role, a fully remote tech team, or a field-based engineering
position, we support smart working that balances performance with wellbeing.

Our “3 together, 2 wherever” model is just one example of how we’re reimagining the workplace to suit modern life.

What Employees like about BT Group
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People & Community

As a global company, BT offer a great work package. Many great individuals who are helpful and passionate

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Culture

I love company culture … diversity, inclusion, collaboration and full engagement… productive ways of working! I feel belonging! Senior management is very supportive… always there to support and guide … they listen us, encourage us, appreciate us … keen to see us growing together! I just love my company… my colleagues are super supportive! I feel blessed! I’m happy/enjoying my work!

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Inclusion

SMB is a great place to work, and as a woman, I have been fully supported and my career has really developed.

Accreditations

Disability Confident Leader

2023

Carers Confident Ambassador

2024

Gold Member of the Armed Forces Covenant (2014 onwards)

2014

Awards & Achievements

Family Friendly

Family Friendly

Flexa awards 2025
Career Progression

Career Progression

Flexa awards 2025
External award Icon

HR Brilliance in Diversity and Inclusion: Restart for Career Returners Programme

2025

Best Network Group Ethnicity Awards

2023

ActionAble 2025- leader in disability and inclusion within the FTSE 100.

2025

Working at BT Group

2 days/week at home

A little flex time

Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Brazil

Canada

Hungary

India

Singapore

South Korea

Spain

United Kingdom

Office Locations

BT Group's live feed

Employee benefits

  • 25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
  • Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
  • Bank holiday swaps
  • Buy or sell annual leave – buy up to 5 days/year pro rata
  • Carer’s leave – Two weeks paid leave
  • Cinema discounts
  • Coaching
  • Compassionate leave
  • Complimentary Medical Services
  • Cycle to work scheme
  • Employee assistance programme
  • Employee discounts
  • Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
  • Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
  • Enhanced pension match/contribution
  • Enhanced sick pay – 3 months
  • Faith rooms
  • In house training
  • L&D budget – sponsored accreditation available for certain professions
  • Learning platform – internal and external learning content via Degreed
  • LinkedIn learning license – unlimited access
  • Lunch and learns
  • Mental health platform access – Silvercloud
  • Mentoring
  • Neo-natal leave
  • Open to job sharing
  • Open to part time work for some roles
  • Optional unpaid leave
  • Private GP service – 24/7 virtual GP access for UK colleagues
  • Referral bonus
  • Returnship
  • Salary sacrifice
  • Share options
  • Shared parental leave
  • Travel loan
  • Volunteer days – 3 volunteer days per year
  • Reservist leave
  • Fertility treatment leave
  • Pregnancy loss leave
  • Pregnancy support
  • Fertility treatment leave
  • Pregnancy loss leave
  • Pregnancy support
  • On-site catering
  • On-site barista
  • On-site shower
  • Modern office
  • Collaboration spaces
  • Private booths
  • On-site wellness room

BT Group's careers

Team Leader CSS
Building No 14 Sector 24 & 25A, Gurugram, India
Sales Coach Professional
Building No 14 Sector 24 & 25A, Gurugram, India
Customer Service Support Advisor
DLF IT Park,Phase II, IIF/1, Kolkata, India
Solution Support Professional
Building No 14 Sector 24 & 25A, Gurugram, India
Account Manager ( (Creative Agency)
1 Braham Street, London, United Kingdom
Senior Service Operations Engineer
Building 31, Budapest, Hungary
P&C Portfolio Specialist
1 Braham Street, London, United Kingdom
Business Customer Support Technician Apprentice Leeds
Sovereign Street, Leeds, United Kingdom
Brand Manager, Plusnet
1 Braham Street, London, United Kingdom
Lead Data Engineer
Riverside Tower, Belfast (N.I), United Kingdom
Software Engineering Professinal
RMZ Ecoworld, Devarabeesanahal, Bengaluru, India
Solution Architect Specialist
New Bailey, Manchester, United Kingdom
Planning Specialist / Release Train Engineer
RMZ Ecoworld, Devarabeesanahal, Bengaluru, India
Technical Delivery Manager
RMZ Ecoworld, Devarabeesanahal, Bengaluru, India
Software Engineering Specialist
Snowhill, Birmingham, United Kingdom
Corporate Tax Manager (10-12 month FTC)
Assembly, Bristol, United Kingdom
Digital Analytics Specialist
Building No 14 Sector 24 & 25A, Gurugram, India
Service Management Advisor 3
Outer Ring Road, Bellandur, Bengaluru, India
Design Manager, Brand Presentation
1 Braham Street, London, United Kingdom
Operational Data and Insights Manager
1 Braham Street, London, United Kingdom
Data Governance Manager
1 Braham Street, London, United Kingdom
Commercial Specialist
UK Wide, United Kingdom
Software Engineer - AEM
Snowhill, Birmingham, United Kingdom
Cyber SOC Analyst (1st line)
Assembly, Bristol, United Kingdom
Cyber Security Specialist
UK Wide, United Kingdom
Pricing Specialist Deal Pricing
UK Wide, United Kingdom
Account Manager (Corporate)
UK Wide, United Kingdom
Software Engineering Manager - Java, React
Orion Building B62-MH, Ipswich, United Kingdom
Security Project Specialist
Building 31, Budapest, Hungary
Solution Architect
One Braham (4140), London, United Kingdom
Resilience Specialist - ESN
Assembly, Bristol, United Kingdom
Cyber Security Ops. Specialist
Orion Building B62-MH, Ipswich, United Kingdom
Software Engineering Professional
RMZ Ecoworld, Devarabeesanahal, Bengaluru, India
Software Engineering Professional
RMZ Ecoworld, Devarabeesanahal, Bengaluru, India
Software Engineering Professional
RMZ Ecoworld, Devarabeesanahal, Bengaluru, India
Commercial Change Specialist
1 Braham Street, London, United Kingdom
Business Systems Architect Principal
Building 31, Budapest, Hungary
Data & AI Architect Principal
Building 31, Budapest, Hungary
Senior Insurance Manager
New Bailey, Manchester, United Kingdom
IT Systems Architect Principal
Building 31, Budapest, Hungary
Reliability Engineering Specialist, Policy
Assembly, Bristol, United Kingdom
Machine Learning Engineer - AWS
Assembly, Bristol, United Kingdom
Python Developer - SageMaker & AWS
Temple Point, Bristol, United Kingdom
Solution Architect
RMZ Ecoworld, Devarabeesanahal, Bengaluru, India
Senior Client Services Manager
New Bailey, Manchester, United Kingdom
Data Analytics Specialist
One Braham (4140), London, United Kingdom
Data Analytics Specialist
One Braham (4140), London, United Kingdom
Data Professional
One Braham (4140), London, United Kingdom
OSS Design Lead
Snowhill, Birmingham, United Kingdom
Senior Strategy Manager
1 Braham Street, London, United Kingdom
(IPX) Technical Service Professional
Snowhill, Birmingham, United Kingdom
Customer Service Support Advisor
Building No 14 Sector 24 & 25A, Gurugram, India
ICC Converged Core - Team Member
Snowhill, Birmingham, United Kingdom
Lead - Capacity & Automation (SRE)
New Bailey, Manchester, United Kingdom
Transmission Planning Team Member
Snowhill, Birmingham, United Kingdom
Digital Analytics Professional
Building No 14 Sector 24 & 25A, Gurugram, India
Software Engineer
Snowhill, Birmingham, United Kingdom
Transformation Governance Manager
1 Braham Street, London, United Kingdom
Senior Solution Designer - Broadband
Snowhill, Birmingham, United Kingdom
Group Assurance Safety Manager
New Bailey, Manchester, United Kingdom
Electrical / Mechanical Engineer - (Aberdeen)
Aberdeen: Bon Accord (4201), Aberdeen, United Kingdom
Network Engineering Specialist
One Braham (4140), London, United Kingdom
Solution Architect secialst 2026 Hiring Pool
Building 31, Budapest, Hungary
Network Design Manager
Snowhill, Birmingham, United Kingdom
Site Reliability Engineer
Snowhill, Birmingham, United Kingdom
Network Engineer (Firewall)
Yeongdeungpo-gu, Seoul, Korea, Republic of
Customer Solution Design Specialist
New Bailey, Manchester, United Kingdom
Design Engineer Specialist
RMZ Ecoworld, Devarabeesanahal, Bengaluru, India
Principal, Account Handling (Creative Agency)
1 Braham Street, London, United Kingdom
Customer Solutions Design Specialist (Meraki)
New Bailey, Manchester, United Kingdom
Customer Solutions Design Specialist
New Bailey, Manchester, United Kingdom
Transformation Assurance Manager
1 Braham Street, London, United Kingdom
Senior Manager, Wales Sales
Assembly, Bristol, United Kingdom
Senior Service Desk Analyst with French
Building 31, Budapest, Hungary
Software Engineering Manager - Typescript
Snowhill, Birmingham, United Kingdom
Customer Solutions Design Specialist
Building 31, Budapest, Hungary
Principal Enterprise Architect - DevSecOps and Developer Platforms
RMZ Ecoworld, Devarabeesanahal, Bengaluru, India
Business Continuity Specialist
Building 31, Budapest, Hungary
OpenStack Cloud Engineer
1 Braham Street, London, United Kingdom
Software Engineering Specialist
RMZ Ecoworld, Devarabeesanahal, Bengaluru, India
Software Engineering Professional - Dynatrace
Riverside Tower, Belfast (N.I), United Kingdom
Senior Client Services Manager
P.O. Box 31, Derby, United Kingdom
Software Engineering Manager - FullStack
Snowhill, Birmingham, United Kingdom
COFR Compliance Manager
Building No 14 Sector 24 & 25A, Gurugram, India
PAN BT - Major Incident Member
Ipswich (4405), Ipswich, United Kingdom
Software Engineering Specialist
Outer Ring Road, Bellandur, Bengaluru, India
Business Balance Sheet Manager - Fixed Assets and AUC
Riverside Tower, Belfast (N.I), United Kingdom
Project Professional - ESN (Fixed Term Contract)
Snowhill, Birmingham, United Kingdom
2Site Reliability Engineering Specialist
Snowhill, Birmingham, United Kingdom
Employment Lawyer
Snowhill, Birmingham, United Kingdom
Insight Professional
Building No 14 Sector 24 & 25A, Gurugram, India
Software Engineering Associate 3
RMZ Ecoworld, Devarabeesanahal, Bengaluru, India
Design and Implementation Professional
Building 31, Budapest, Hungary