Solution Architect Professional

Job Description

Recruiter: Nishita Jena

Hiring Manager: Vaidehi Ashwinkumar

Career Grade: E

About the role

The Solution Architect Professional supports the solution architecture design, executes the mapping of business requirements and facilitates smooth project delivery empowering the implementation of functional solutions that are fit for purpose and delivered against stated business requirements.

What you’ll be doing

• Supports the development of deep technical and repeatable solutions that achieve customer requirements driving positive outcomes

• Supports the development of innovative and repeatable solution architectures and use cases to meet agreed requirements and business objectives

• Supports business stakeholders’ understanding of capabilities and the transformative power of group products, services and technology

• Supports with the translation of requirements into product configuration and implementation standards

• Executes work in delivering initiatives that are a part of the company's overall commercial strategy

• Executes and delivers work using solution patterns and solution architecture best practices within procedures to deliver the strategy and vision of the solution architecture specialism

• Supports in the implementation of ways to improve working processes within the area of solution architecture

• Hands-on support for AI initiatives to help accelerate design activities

The skills you’ll need

. Analytical Skills
• APIs/Web Service Integration
• Requirements Gathering
• Change Management
• Product Road mapping
• Risk Management
• Technology Deployment
• Project/Programme Management
• Decision Making
• Growth Mindset
• Inclusive Leadership
• Stakeholder Management
• AI Awareness and Skillset
• Basic AI Awareness and Agentic AI Fundamentals
• Writing clear prompts to get useful results from AI tools
• Experience on AI tools such as Copilot and Rovo
• Checking AI responses for accuracy and knowing when to validate the output

BT Group’s Behaviours

Customer First - Prioritize customer needs in every decision and action.
Challengers - Challenge the status quo and bring innovative ideas to life.
Committed - Own outcomes and deliver with integrity.
Clear - Communicate openly and simply, ensuring alignment.
Connected - Collaborate across teams to achieve shared goals.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.