Verizon Consumer Group Experience Design & Strategy Summer 2025 Internship

Job Description

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing…

From internships and co-ops to leadership development programs and entry-level roles, Verizon’s award-winning Campus program allows you to take the next step toward shaping your future. Our Campus program has been recognized with awards like WayUp’s Top 100 Internship Programs and RippleMatch’s Campus Forward Award. Why the accolades? It’s easy. We quickly immerse our interns in meaningful work and projects that deliver tangible business impact. Plus, you’ll have the opportunity to network with V Teamers across the globe, find mentors, and establish meaningful friendships that could last a lifetime. Start here and go anywhere, with opportunities across the business. When students like you join the V Team, our network becomes even stronger.

You’ll be front and center, hands-on and contributing your creative energy, and the skills and experiences you’ve gained in your degree program to high-impact projects from the moment you arrive through the course of this 10-week experience. You will take part in meaningful work and real-life projects within the Consumer Customer Experience Organization that will help you grow both professionally and personally throughout the program. You will have the opportunity to work side by side with marketing and product leaders to champion, develop, manage and drive key relationships that are critical to the success of our business and impact our customers. You'll learn from the best minds in the industry and improve your knowledge in an environment that’s dedicated to industry superiority.

As an intern with the Consumer Customer Experience team, some of the skills and areas you may have an opportunity to work on include:

• JAVA, Python, JIRA, Selenium, Figma/Figjam, Adobe XD or similar prototyping tools.

• Work closely with business stakeholders to understand their goals and determine how data can be used to achieve the delivery of the next best experience for our customers.

• You may be asked to craft customer experience strategies, drive customer experience projects, and conduct analytics across one or more Verizon Consumer Group functional units.

• Digital Experience - Support strategy development for digital and engagement experiences.

• Provide perspective on emerging industry trends and the competitive landscape to provide insight on ways to improve the customer experience and drive sales growth.

• Collaborate with design and partner teams across the business to both learn and contribute to the design process responsible for designing, optimizing, and planning the future of user journeys across e-commerce experiences for Verizon consumers.

• Using Artificial Intelligence strategically to personalize customer experiences.

You must be currently enrolled in a degree program and be in good academic standing to be considered.

In this hybrid internship, you’ll have a defined work location that includes work from home and assigned office days set by your manager. This hybrid internship may be based out of Basking Ridge, NJ, New York, NY or Alpharetta, GA. If relocation is required, relocation assistance may be available.

If you are interested in other roles and locations in addition to this one, please submit your application to those postings as well in order to be considered.

What we’re looking for...

You’re a motivated self-starter. Never satisfied with the status quo, you’re always trying to beat a personal best. You thrive in a fast-paced environment where new challenges come up every day. You are flexible, dependable and work well in varying environments. Learning quickly is personally rewarding and inspires you to take smart risks. You want to make an impact in your community and your company.

You’ll need to have:

• Current enrollment in a Bachelor’s degree program majoring in Experience Design, Graphic or Visual Design, Digital Technology, Digital Media and Marketing, Product Development, Economics, or a related field, with an expected completion date between December 2025 and June 2027.

• Project experience and/or coursework in user experience design, interaction design, digital sales & marketing, data and predictive modeling, data analytics, product management or product development, or a related field.

• Authorization to work in the U.S. without restrictions or need for future sponsorship.

• Willingness to work in Basking Ridge or Alpharetta, GA. As noted, relocation may be provided in certain situations. If relocation is required, you must be able to provide your own housing and reliable transportation to the office location.

Even better if you have one or more of the following:

• Excellent analytical and strategic thinking skills.

• Experience with JAVA, Python, JIRA, Selenium, Figma/Figjam, Adobe XD or similar prototyping tools.

• Proficiency in one or more of the following areas: Competitive analysis, customer requirements analytics/management and product management – pricing, positioning, requirements, distribution, marketing and launch, market research.

• Knowledge of consumer, enterprise or telecom products and market.

• Strong leadership, presentation and technical skills.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $0.00 and $0.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.