Supply Chain Manager

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you'll be doing...

We are seeking a highly skilled and dynamic Supply Chain Manager to oversee the day-to-day onsite operations in the Consumer and Business Supply Chain COE.

As a Supply Chain Manager, you will play a pivotal role in the success of the Planning team. Your responsibilities will include supply planning, interpreting forecasts, customer service, managing escalations, ticket management skills, vendor collaboration, and cross-functional team coordination.

The ability to interpret data, leverage analytics to make decisions, and drive change will be essential to your success in this role.

This role will assist US and Onsite Senior Managers in coordinating and managing the activities of the onsite planning team and monitor Key Performance Indicators to ensure our commitment to service level agreements is achieved.

You will be able to identify and drive process improvements, proactively manage inventory, and have proven experience delivering and modeling exceptional customer experience.

Key responsibilities include the following:

• Define, develop, and manage daily supply planning, purchasing, and inventory optimization needs for a vast assortment of Verizon products and services.
• Manage the demand planning/forecasting process and meet deadlines effectively.
• Implement solutions that drive benefits to Verizon and identify areas of opportunity for process improvement.
• Ensure consistent and adequate supply to maintain established service level targets for the entire product portfolio while maximizing working capital.
• Perform detailed analysis of data from various sources to make informed decisions.
• Collaborate in cross-functional project teams to meet deliverables and strategic objectives.
• Have experience delivering an exceptional customer experience through ticket handling and escalation management.
• Drive continuous improvement in day-to-day operations and implement inventory optimization strategies.
• Strategically adjust inventory levels based on market conditions, promotions, and demand fluctuations.
• Communicate launch readiness supply plans to senior leadership and address supply health concerns during S&OP processes.
• Perform weekly sales and inventory valuation and projection using system tools and templates.

What we are looking for...

You'll need to have:

• Bachelor's degree in Supply Chain Management or a related work experience.
• Strong business acumen and understanding of relationship management.

Even better if you have one or more of the following:

• Excellent communication skills with the ability to create and deliver executive presentations.
• Customer Service Experience.
• Replenishment experience and replenishment system knowledge.
• Demonstrated ability to manage inventory improvement initiatives with a focus on Supply Planning, Inventory Optimization, CPFR processes, and S&OP processes.
• Supply Chain or Planning Experience, preferably in a telecom or high-tech environment.
• Experience with planning, replenishment, S&OP processes, IBP and SAP.
• Data Analysis Experience * Apply analytic techniques such as optimization, simulation, data mining, and statistics to validate and refine models and algorithms to optimize the supply chain.
• Proficiency in standard Microsoft Office and Google applications, coupled with strong attention to detail and excellent administrative skills.
• Demonstrated ability to manage inventory improvement initiatives with a focus on Supply Planning, Inventory Optimization, CPFR processes, and S&OP processes.
• Vendor management experience and ability to manage a subset of suppliers effectively.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

37.5

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.