Sr Experience Designer I

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

As a Senior Experience Designer-I, you will use your several years of experience in design and your skills that are approaching an advanced level, for more complex design programs or products. Additionally, a Senior Experience Designer I may be more involved with the onboarding and recruiting experience and mentoring more junior designers.

• Participating in identifying appropriate design problems and opportunities within a brief.

• Working independently with some guidance to solve larger, more open-ended problems.

• Generating multiple credible design solutions with guidance while participating in divergent and convergent group work.

• Exhibiting mastery of shared tools and software for design.

• Exploring, refining, and documenting design solutions while adhering to design system guidelines.

• Participating in user insight gathering activities.

• Participating in analysis of observations to develop insights.

• Creating communications to share user insights.

• Creating design solutions that leverage user insights.

• Actively participating and contributing to group dialogue and activities.

• Giving and receiving constructive feedback.

• Communicating current project plan, goals, and expected outcomes.

• Getting to know partners in product, technical, and business.

What we’re looking for...

You have a great eye for design but also know that it’s not just about looks. Your designs are grounded in what the user wants and needs. What you build is new but somehow reflects exactly how people prefer to navigate. You understand and balance both the user and the business perspective. Understanding and meeting the needs of partners is your greatest strength, while also maintaining your own vision and point of view. You believe that different perspectives create the best solutions and new groundbreaking designs.

You'll need to have:

• Bachelor’s degree or four or more years of work experience.

• Four or more years of relevant work experience.

• Experience in end-to-end system design, including e-commerce, portal, etc.

• Knowledge of high fidelity prototyping and testing experiences.

• Experience with user centric design overall.

Even better if you have one or more of the following:

• Bachelor’s or Master’s degree in Design.

• Portfolio of largely professional work.

• Contributed to one or more design programs or shipped products.

Why Verizon?

Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice.

• We are a ‘pay for performance’ company and your contribution is rewarded through competitive salaries, performance-based incentives and an employee Stock Program. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award program.

• Your benefits are market competitive and delivered by some of the best providers.

• You are provided with a full spectrum of health and wellbeing resources, including a first in-class Employee Assistance Program, to empower you to make positive health decisions.

• We offer generous paid time off benefits to help you manage your work life balance and opportunities for flexible working arrangements*.

• Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools and access to industry research.

• You will be able to take part in volunteering opportunities as part of our environmental, community and sustainability commitment.

Your benefits package will vary depending on the country in which you work.

*subject to business approval

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.