Southern Methodist University Network Operations Summer 2025 Internship

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

This posting is for students attending Southern Methodist University. Candidates interested in opportunities who are not attending Southern Methodist University should search and apply to other roles here: www.verizon.com/campus.

From internships and co-ops to leadership development programs and entry-level roles, Verizon’s award-winning Campus program allows you to take the next step toward shaping your future. Our Campus program has been recognized with awards like WayUp’s Top 100 Internship Programs and RippleMatch’s Campus Forward Award. Why the accolades? It’s easy. We quickly immerse our interns in meaningful work and projects that deliver tangible business impact. Plus, you’ll have the opportunity to network with V Teamers across the globe, find mentors, and establish meaningful friendships that could last a lifetime. Start here and go anywhere, with opportunities across the business. When students like you join the V Team, our network becomes even stronger.

This position is for a Network Operations Support intern. The projects you may work on will enhance your skills in one or more of the following areas:

• Perform deep analysis on strategic initiatives to identify opportunities to reduce cost and drive efficiency in areas of safety, motor vehicles, force modeling, and strategic capital programs. This will include field visits to gain a fundamental understanding of the work that is performed by field technicians who service our customers.

• Evaluate business transformation initiatives and make recommendations on process or program improvements.

• Analyze performance data to create a greater impact on our field operations success - use tools like Tableau and other dashboards to create reporting.

• You will be able to perform initial analysis to assess the quality of data, a methodical and logical approach, and be able to apply excellent mathematical skills with accuracy and attention to detail.

• You may be able to monitor and maintain the Network systems to ensure system availability and functionality.

• Evaluates the Network's activity to identify where it is not functioning optimally which can range from equipment to network issues. You may be responsible for monitoring alarms and trouble tickets, troubleshooting issues, or escalating to the appropriate engineering teams.

• Have access to broadband and 5G technology that drives our business.

In this hybrid internship, you’ll have a defined work location that includes work from home and assigned office days set by your manager. This hybrid internship may be based out of Richardson TX. If relocation is required, relocation assistance may be available.

If you are interested in other roles and locations in addition to this one, please submit your application to those postings as well to be considered.

What we’re looking for...

You’re a motivated self-starter. You enjoy solving problems with a knack for digging into the details to determine root causes, qualifying impact, and pursuing impactful solutions. You thrive in a fast-paced environment where new challenges come up every day. You are flexible, dependable, and work well in varying environments. Learning quickly is personally rewarding and inspires you to take smart risks.

You’ll need to have:

• Ability to participate in our hybrid 10-week internship that takes place from June 2, 2025 to August 8, 2025 working a full-time schedule.

• Current enrollment at Southern Methodist University in a Bachelor’s or Master’s degree program majoring in Telecommunications, Information Technology, Computer Engineering, Software Engineering, Data Analytics, Computer Science, or related majors with a completion date between December 2026 and June 2028.

• Coursework or demonstrated experience in TCP/IP Protocols.

• Authorization to work in the U.S. without restrictions or need for future sponsorship.

• Willingness to travel and work in an assigned Verizon office.

Even better if you have one or more of the following:

• Knowledge of LAN, WAN, and MPLS systems.

• Experience in Microsoft Office and/or Google Suite.

• Demonstrated strong written and communication skills.

• Project management software (ex: JIRA).

• Ability to create effective presentations.

• Familiarity with business and data analytics.

• Demonstrated leadership skills.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.