Senior Manager Sales Operations and Enablement

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

As a member of the Global Solutions Sales Operations Team, this role will partner in supporting the Global Solutions organization, and will have ownership of the Security Practice portfolio. This means, ensuring successful operations for programs, revenue assurance, compensation, performance analysis & trending, forecasts, executive engagement, presentation development, etc. You will collaborate closely with your teammates to drive success across various initiatives, providing perspective and expertise related to security; with knowledge and competency across the Global Solutions portfolio, providing cross-support, and engagement as needed.

In this position, you will play a key role in supporting the Enterprise and Public Security Sales Specialist organization, which consists of specialists & sales professionals, as well as the Senior Leadership team. Your primary responsibilities include, but are not limited to commissions management, reporting, forecast tracking, data analysis, program and project management, and executive-level support.

• Coordinate assignments, quotas, and commissions, including research and resolution of issues.

• Manage and participate in the Sales forecast process.

• Provide executive-level insights through data analysis, business reporting, and market opportunity identification.

• Support business reviews by compiling relevant data and insights to form executive level presentations and supporting materials.

• Partner with Commission Operations and Finance on sales to revenue recognition/assurance programs to identify and address revenue mapping issues, impacts, and resolutions.

• Collaborate and partner closely with direct peers, providing coverage and support across the Global Solutions Sales Operations team.

• Identify and lead opportunities to drive process improvements that promote greater efficiency and productivity, as well as improved customer & stakeholder experience.

• Create effective data and information dashboards & repositories.

Where you'll be working...

This is a hybrid position, which currently requires being in person in a VBG hub location office at least 2 days per week.

What we’re looking for...

You thrive in a fast-paced, dynamic environment where different challenges pop up all the time. You are curious, and operate with a sense of urgency. Using your sound judgment, you quickly grasp the details of a situation and know just the right next step. People trust you, and you build relationships and credibility quickly. You’re a great teammate but can also work independently, and you enjoy multitasking and managing your time effectively to get everything done. You are technically proficient, understand the Verizon Business portfolio, and have a bias to action and operational excellence.

You'll need to have:

• Bachelor’s degree, or four or more years of work experience.

• 5+ years of relevant work experience.

• Experience in sales, operations, sales operations, business development, or finance.

• Proficiency in use of G Suite applications including Slides, Sheets, Forms, Docs, etc.

• Salesforce (SFDC) platform experience

• Ability to travel up to 25% of the time

Even better if you have one or more of the following:

• Bachelor’s in Finance or Business

• A Master’s degree

• 3+ years of experience in Enterprise Sales or Sales Operations.

• Experience in Sales Compensation: Understanding/experience with compensation plans/planning, calculations, pay tables, etc.

• Experience & knowledge of Verizon Systems including: SPA, Territory Manager, STM, Commissions Library, FRR, and VRD.

• Analytical Skills: Strong ability to analyze data, identify trends, and provide actionable insights in executive level format.

• Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information effectively.

• Led cross-functional teams and aligned groups to a common goal.

• Strong understanding of organizational objectives, functions and motivation.

• Detail-oriented with the ability to prioritize and execute effectively

• Basic understanding of key financial concepts relevant to Verizon business performance.

• Firm understanding of the Verizon Business portfolio and solution capabilities.

• Creative thinker.

• Strong interpersonal communication and collaboration skills.

• Proven ability to work well with others.

• Project management experience.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.