Senior Manager - Program and Project Management

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you'll be doing…

As a Senior Manager - Program Management, You'll be taking care of the Strategy and Operation- Program and Portfolio Management practice to drive global IT Delivery and Portfolio Business Operations for VBG

The roles and responsibilities include -

• Defining/Refining Finance Model and Governance for key portfolio in Verizon business group including Budget/Resource Management and cost optimisation.

• Facilitating/ Guiding the internal team on Headcount & Budget Finalisation, Change control, Budget reduction & Expense reduction exercises.

• Strong focus on executing(planning and tracking), strategic workforce strategy to achieve portfolio objectives.

• Strong Vendor Governance focus - Program managing contingent labor Ramp up,Ensuring accurate and timely invoicing of vendor payments adhering to defined SLAs,Collaborate with delivery teams and Sourcing and proactively work on contract extensions and required approvals, close collaboration with finance team on SOW extensions

• Tracking & analyzing the key insights from Vendor Partners meeting and providing key insights to Vendor Performance Manager, Sourcing and other stakeholders and Collating feedback from relevant stakeholders on Vendor Performance across multiple parameters - quality, innovation, user experience, value generated, productivity, etc.

• Drive charter for employee enablement and engagement to enhance the overall employee experience

• Program Managing all executive reviews and internal engagement events by ensuring participation,coordination and implementation.

• Facilitate branding and communication to instil pride and loyalty in employees

• Driving Innovation as a culture and supporting events like Hackathon etc

• Executive summary with portfolio Data analysis and insights for continuous improvement of team and delivery operations.

• Reporting on key metrics related to People, Process & Technology.

Where you’ll be working…

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

You'll need to have:

• Bachelor's degree or four or more years of experience

• Six or more years of relevant work experience

• Program management/ ITIL certifications

• Strong change champion and culture catalyst -organising employee engagement meetings and events and listening to Voice Of Employee

• Expert in portfolio budget and finance management and tracking

• Knowledge of project management techniques and methods.

• Knowledge of productivity and program management tools/software-eg. Jira, Confluence / Clarity, G Suite, slack , etc

Even better if you have one or more of the following:

• Bachelor’s/Master's degree in Finance, Accounting, Mathematics, Statistics, Computer Science, Information Management.

• Quantitative, problem-solving, technical and analytical skills.

• Knowledge of operational and financial performance management measures, including implications for IT and Business strategy.

• Strong relationship management skills to interface with internal IT leaders, business leaders and external vendors.

• Strong vendor relationship management and coordination capabilities, ability to effectively handle and resolve disputes.

• Ability to build trust based relationships with vendors and other stakeholders.

• Strong communication, negotiation, and influencing skills.

• Strong presentation, verbal, and written communication skills.

• Desktop applications competency (e.g., Microsoft Office, Google Mail, Google Sheets, Google Docs, Google Drives, Google Slides, PPT, Excel, etc.)

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.