Senior Engineer Consultant-System Architecture

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

As a Solution Architect, you will significantly contribute to identifying best-fit architectural solutions for one or more projects, develop application design and provide regular support/guidance to delivery teams.

• Demonstrate Omni-channel thinking and engagement creation experience
• Provide solutions for multiple projects simultaneously, collaborating with business clients, subject matter experts, IT and internal project managers to ensure timely delivery of initiatives and status communication to all involved parties
• Own of one or more areas within solution architecture domain as well as lead a set of architects
• Drive digital innovation and optimize user experience by leveraging innovative new technologies and tools
• Understand complex architectures and clearly communicate those architectures at both a technical and executive level
• Find areas of agreement, brainstorm solutions, and gain consensus and alignment on solutions
• Evangelize and teach best practices, system design principles and adoption of new technology or techniques
• Understand technology trends and the practical application of existing, new and emerging technologies to enable new and evolving business and operating models

What we’re looking for...

As part of the Enterprise Architecture group, we are looking for an experienced Solution architect for the consumer group who is creative with strong interest in technology and will focus on North star architecture and finding opportunities to architect the next generation, large-scale business systems. We are looking for someone who has the ability to apply multiple solutions to enable future-state business capabilities that, in turn, drive targeted business outcomes. They should be able to quickly comprehend the functions and capabilities of existing, new and emerging technologies that enable and drive new business solutions and models.

You’ll need to have:

• Bachelor’s or Master’s Degree or equivalent
• 8 or more years of relevant work experience
• Minimum 4 years of work experience in solution/technical/enterprise architecture.
• Experience in designing Personalized customer experience, customer journeys using BPM tool, Predictive intelligence & machine learning analytics
• One or more experience on TMForum Open APIs implementation and design, Product Catalog, Marketing products designs
• Experience in designing large scale chatbot solutions, integration with chat, Voice & CRM systems, agent assistant solutions.
• Solution Architecture experience in Customer and Assisted Channels, IVR, Bots, Mobile Apps, Care Applications, Stores applications.

Understanding of Cloud platforms, Microservices

Even better if you have one or more of the following:

• Good understanding of content management solutions to manage marketing content on digital platforms.
• Preferably AEM Sound knowledge about data security and encryption
• Platform/Deployment in AWS with Kubernetes
• Telecom Domain background is a must.
• TOGAF, TMForum certification will be an added advantage.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.