Senior Engineer-Cloud

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

• Design, develop, and implement AIOps solutions to enhance IT operations efficiency and effectiveness, including automation, anomaly detection, event correlation, and root cause analysis.
• Collaborate with cross-functional teams (e.g., DevOps, SRE, Infrastructure) to integrate AIOps tools and methodologies into existing workflows.
• Build and maintain machine learning models for predictive analysis, capacity planning, and performance optimization.
• Develop dashboards and reporting mechanisms to provide actionable insights into IT infrastructure and application health.
• Stay abreast of emerging technologies and trends in the AIOps domain and recommend innovative solutions.
• Leverage GenAI solutions to automate operational activities to optimize operations cost enabled with Self or Auto healing solutions
• Mentor and guide junior team members in AIOps principles and best practices.

What we’re looking for...

• A passion for leveraging AI and ML to transform IT operations.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
• A proactive and self-directed individual with a strong sense of ownership.
• Adaptability and eagerness to learn and apply new technologies.

You'll need to have:

• ​Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field
• 5+ years of experience in IT operations, DevOps, or a related field.
• Proven experience with AIOps platforms and tools (e.g., Moogsoft, Splunk, Dynatrace).
• Strong understanding of machine learning algorithms and their application in IT operations.
• Proficiency in programming languages such as Python or Java.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes) is a plus

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.