Senior Director, Verizon Value Indirect

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

At our core, we are dedicated to enriching lives by bridging the gap between individuals and premium wireless experiences that not only meet but exceed expectations in value and quality. We believe that everyone deserves access to seamless, reliable, and affordable wireless solutions that enhance their day-to-day lives, connecting them to what matters most. By joining our team, you'll play a pivotal role in this mission, working towards delivering innovative, customer-focused solutions that open up a world of possibilities. We're not just in the business of technology; we're in the business of connecting people, empowering them to explore, share, and engage with the world around them in ways they never thought possible.

Building on our commitment to connect people with quality experiences that offer the best value in wireless, let's delve deeper into how we strategically position our diverse portfolio to cater to a broad spectrum of needs and preferences. Our portfolio, comprising 11 distinct brands, is meticulously organized into five families, each designed to address specific market segments and distribution channels to maximize reach and impact.

• Total Wireless & Verizon Prepaid: At the forefront, we have Total by Verizon and Verizon Prepaid, our flagship brands available at Verizon exclusive and/or national/retail stores. Verizon Prepaid continues to maintain a robust and loyal consumer base, while Total by Verizon is on a rapid ascent, capturing the hearts of more customers with best superior value prop and Promos

• Straight Talk, TracFone, and Walmart Family Mobile: Straight Talk, Tracfone, and Walmart Family Mobile stand as giants in our brand portfolio, boasting significant presence in Walmart. Their extensive reach and solidified position in the market underscore our commitment to accessible, high-quality wireless solutions across diverse retail environments.

• Visible: Visible, as a standalone brand family, caters to the digitally-savvy, single-line customers who prefer streamlined, online-first interactions. This brand is a testament to our adaptability, embracing the digital evolution of customer engagement.

• Simple Mobile: Carving out a niche of its own, Simple Mobile shines as the premier choice among authorized resellers. Its consistent recognition as the most carried brand in Wave7 Research’s prepaid dealer survey for 36 consecutive quarters speaks volumes about its popularity and reliability.

• SafeLink: SafeLink remains dedicated to serving customers through government subsidies. With a strategic pivot towards Lifeline in the absence of ACP, SafeLink continues to fulfill its mission of providing essential communication services to those in need.

Join the team that connects people with quality experiences that give them the best value in wireless.

What you’ll be doing:

This channel drives sales and distribution growth within the Value Indirect footprint for Total Wireless. They manage relationships with partners to drive shared growth and profitability along with transforming the agent experience.

Job Summary:

• The Senior Director, Verizon Value Indirect is responsible for developing and leading the strategy and execution of Agents & Principals to drive revenue growth and market penetration.

• Develop and manage key relationships with HQ Agent Partners, ensuring performance targets are met and Verizon's brand and values are effectively represented.

• Drive HQ Agent Partners sales to meet and exceed revenue goals by optimizing partner networks and ensuring partners are well-equipped with the necessary resources and support.

• The Senior Director will collaborate closely with internal teams including marketing, operations, and product development to ensure alignment and maximize the success of the Total Wireless.

• Work closely with the Indirect Operations team in designing, and implementing partner programs, including incentives, marketing support, sales training, and resources to help partners successfully sell Verizon Value’s products and services.

• Analyze market trends, competition, and partner performance to adjust strategies and improve partner success. Provide regular performance reports and insight to senior leadership.

• Ensure expectations are being met, give clear direction, and hold Indirect Agents accountable and responsible for driving revenue and increasing results

• Produce and present creative, compelling proposals, presentations, and business reviews to accomplish Verizon's key initiatives.

• Creating and implementing action plans as needed

• Stakeholdering with Indirect agents and Verizon market leaders to ensure the success of our Indirect retailers

What we’re looking for…

As a successful Field Director with Total Wireless, you will have proven executive-level experience managing a large team and communicating with executive leadership. You will be comfortable building a field team and scaling to support the business. We are looking for a leader who can inspire large teams to stay accountable and meet company objectives while keeping the teams engaged and motivated. This candidate will be a leader who uses data to drive behavior and is comfortable working cross-functionally with leaders from multiple business units across the organization to accomplish complex goals and initiatives.

You’ll need to have:

• Bachelor's degree or equivalent experience; Master's highly preferred.

• Ten to more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experience working with a carrier in the prepaid industry.

• 8+ years building and managing large field sales team and communicating with executive leadership.

• A valid driver’s license.

• Ability to travel upwards of 75%

Even better if you have:

• Master's degree

• Sales, marketing, training, or customer service experience (ideally, with third-party sellers or retailers).

• Experience in the prepaid wireless industry.

• Experience managing competing priorities with tight deadlines in a dynamic work environment.

• Account management experience.

• Demonstrated interpersonal, communication, and presentation skills.

• Ability to assess performance.

• Ability to drive sales and productivity.

• A demonstrated drive for results.

• Financial acumen and the ability to interpret/analyze sales results.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $182,000.00 and $338,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.