Senior Analyst - Data Reporting and Analysis

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

Your mission will be to help us quantify competitive business segments, evaluate potential operational changes, and design new approaches and methodologies. Working across the company, you’ll use your analytical expertise to identify trends, issues and opportunities, all with the goal of improving the customer experience and finding ways to make our business even better.

• Performing statistical, data mining, and machine learning analysis on complex business problems.

• Building reporting capabilities for detailed analysis.

• Analyzing historical operations data and market information to predict future outcomes, working at times with large and disparate data sets.

• Identifying areas for improvement, incorporating best-in-class and cutting-edge techniques, and crafting new approaches and methodologies.

• Crafting results presentations for senior management that provide key business insights.

What we’re looking for...

You are good with numbers and you love to dig into data to find the story. Crafting reports and spreadsheets is a fun afternoon for you. You pay attention to the details and know how to focus on what really matters. You understand the importance of accuracy in data analytics and reporting. You are a self-starter and a multitasker who can work independently under tight timelines. You want to make an impact by providing the data that will help improve the experience of our customers.

• Mine, analyze and interpret large datasets to identify trends, patterns, and anomalies
• Develop and maintain reports and dashboards to track key performance indicators (KPIs)
• Prepare and deliver presentations to communicate data-driven insights to stakeholders
• Collaborate with cross-functional teams to understand business needs and provide data-driven solutions
• Identify and implement opportunities to improve data quality and reporting efficiency

You’ll need to have:

• Bachelor’s degree or four or more years of relevant work experience.
• Three or more years of experience in a data analysis role.
• Advanced proficiency in Microsoft Excel (pivot tables, charting) and PowerPoint.
• Two or more years of experience with Google’s G-Suite tools.

Even better if you have one or more of the following:

• Experience with data warehousing tools such as Teradata or Oracle SQL
• Familiarity with data integration and ETL tools like Talend
• Proficiency in data visualization tools like Qlik or Cognos
• Experience using DML (Data manipulation language) tools
• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to work independently and manage multiple projects under tight deadlines

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.