Senior Analyst - Billing

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

A critical function for our business is ensuring that we comply with financial regulations and recognize revenue in a timely fashion. Our customers need a trusted business partner and a vital part of their experience will be in your hands as you ensure timely and accurate billing, making it easier for them to do business with us. When customers or business partners have questions about the billing, you will collaborate across functions to resolve them.

• Performing reconciliations of provisioning data to billing and contracts to identify issues and working with partners to drive root cause solutions.

• Analyzing and driving solutions to complicated issues from our partner organizations and implementing corrective adjustments.

• Researching records in the revenue stream with errors and working with process owners to take corrective action when required.

• Participating and supporting new systems, product implementations, changes to tools, queries, and reports, and partnering with others to ensure continuous process improvement.

• Producing operational, ad hoc, and management reports.

• Assisting management with internal and external audit activities and special projects ensuring compliance with regulatory requirements.

What we’re looking for...

You’ll be well organized and detail oriented, constantly driven to identify improvements and creatively solve complex problems to ensure timely and accurate billing and collection. You’ll be inventive, enjoy working independently to run multiple competing priorities, and you’ll have strong oral and written communication skills.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Three or more years of relevant work experience.

Even better if you have one or more of the following:

• A degree in Accounting, Finance, Economics.

• Experience with Great Plains billing system.

• Experience with Microsoft Office (Excel, Word, Access, Outlook).

• Experience in managing projects.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.