Network Operations Technician

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

You’ll be responsible for the installation, monitoring, testing and maintenance of telecommunications and associated electronic equipment both in technical facilities as well as on customer property. You will be responsible for maintaining the integrity of our fiber optic network to ensure a best in class customer experience.

• Assembling, installing, testing and turning up of high speed transport equipment such as Ciena 6500, Tellabs 7100, Fujitsu 9500, and other ROADM equipment.

• Performing first level of maintenance and troubleshooting on major technical facility equipment such as (not limited to) generators, chillers, HVAC equipment, DC plant, UPS)

• Installing Cisco routers and ethernet systems such as Overture and Ciena to provide ethernet services up to 1 GB.

• Conducting fiber locates, monitoring of construction activity, and working closely with outside plant engineering for planned construction and relocation.

• Performing fiber splicing and termination for new builds and restorations on multiple types of cable.

• Performing maintenance of new and existing circuits through troubleshooting and fault isolation techniques.

• Utilizing various types of test equipment to isolate and resolve customer circuit outages.

• Coordinating test, turn up, and acceptance of customers’ service with all local and remote groups.

Physical requirements of the job may include, but are not limited to: climbing stairs and ladders, working from elevated areas, lifting and carrying objects weighing up to approximately 60 pounds, pushing, grasping, twisting/bending, and crawling, squatting, or kneeling in small spaces.

What we’re looking for...

You’re tech-savvy and well-versed in all things telecommunications. Working independently suits you well. You’re also thorough, vigilant, and on top of the details—someone people count on to solve problems and to make sure they don’t happen in the first place.

You'll need to have:

• Bachelor’s degree or one or more years of work experience.

• Valid driver's license.

• Willingness to travel

• Ability to perform physical requirements of the job, with or without a reasonable accommodation.

• Willingness to work on-call, rotating schedule (shifts) including nights, weekends, and holidays based on the needs of the business.

• Knowledge of equipment including transmission equipment manufactured by Cisco, Siemens, Fujitsu, Alcatel, and Ciena.

• Fluent English and French speaker.

Even better if you have one or more of the following:

• A degree or Telecommunications/Networking certification.

• Advanced troubleshooting skills to support all transmission levels, DS1 – OC192 including Ethernet.

• Experience in the telecom/wireless industry with recent technology.

• Knowledge of electronics, electricity and transmission systems turn-up and test procedures, or related discipline, gained through technical training.

• Knowledge of SDH ring, DWDM and WDM fiber systems.

• Knowledge of basic Customer Premise Equipment installation and troubleshooting.

• Knowledge of any technical facility equipment (like generators, chillers, HVAC equipment, Dc plant, UPS) with possible certification(s)

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this worksite-based role, you'll work onsite at a defined location(s).

Scheduled Weekly Hours

35

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.