Managed Network Services Tech Enablement -Sr Mgr

Job Description

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

The Tech Enablement Senior Manager for the Managed Network Services team is responsible for the strategic development and integration of the Virtual Network Services product portfolio, including solutions that span SD-WAN, SD-LAN, and SASE. This role will work closely with product management, GTS, product engineering, TPD, and Network to ensure that our Managed Network Services products meet the needs of our customers and align with our overall business goals.

As a Tech Enablement Senior Manager, you will be an integral part of the Verizon Business Group’s Technology Solutions organization. You will influence the Managed Services technology stack, support systems, and tooling design to deliver great customer experiences. You will work closely with the Product Management team to define customer requirements for the streamlined Managed Network Services (MNS) offering. You will drive these requirements with the GTS, GN&T, and vendor organizations to deliver these solutions across the quote, order, bill, and support experiences.

• Develop and execute the product roadmap for Managed Network Services, including identifying new features, enhancements, and integrations.

• Work with engineering to ensure that Managed Network Services products are developed according to the product roadmap and meet the needs of our customers.

• Collaborate with product management and marketing to align technical capabilities to the go-to-market strategies for Managed Network Services products.

• Work with customer success teams to ensure that Managed Network Services products are successfully deployed and adopted by our customers.

• Stay up-to-date on the latest trends and developments in the Managed Network Services market and identify opportunities for innovation.

• Conduct competitive analysis to identify and track the strengths and weaknesses of our competitors' products.

• Manage the Managed Network Services product development budget and ensure that it is used effectively and efficiently.

• Refine the MNS technology, platform, and tooling capabilities from an outside in approach to address customers’ business outcomes.

• Interact with senior level executives within Verizon and with customers to tie together the Verizon strategy goals with delivering on customer objectives.

What we’re looking for...

You’ll need to have...

• Bachelor’s degree or four or more years of work experience.

• Six or more years of relevant work experience.

• Six or more years of Product Management experience in building B2B advanced networking, SaaS or telecommunications products

• Deep data and analytic orientation for evidence-based decision making.

• Experience with understanding consumer insights, market trend analysis, usability testing, A/B testing, rapid prototyping and analytics.

• Experience in operating within a multi-channel/multi-region brand.

Even better if you have one or more of the following...

• Deep knowledge of industry leading Software Defined solutions and automation.

• Broad understanding of Verizon domestic and global product offering across MNS and VNS portfolios.

• Ability to conceptualize new, innovative applications/services and justify design, build, and/or buy decisions using solid ROI analysis.

• Experience in leading cross-functional teams and motivating/inspiring them to go the extra mile, even in uncertain circumstances.

• Experience working in a dynamic environment where diverse perspectives are respected and considered for creative solutions to difficult problems.

• Excellent communications and prioritization skills, and strong business acumen.

• High attention to detail and ability to manage multiple, competing priorities simultaneously.

• Demonstrated ability to operate both strategically and tactically

• Ability to manage multiple, competing priorities simultaneously.

• Strong cross functional skills, can motivate people not on their direct team.

• Expertise in product portfolio management, and understanding product P&L.

• Demonstrated ability to influence at all levels of the organization.

• Communicate the value of the offering to customers, stakeholders & leaders.

• Identify future potential and opportunity space for your product and get your teams, customers and business network excited about it.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $119,000.00 and $221,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.