Lead Spec-Account Svcs

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

Description:We are seeking a highly motivated and experienced Contract Compliance & Change Manager to ensure our organization adheres to all contractual obligations while effectively managing changes within those contracts. This role will be instrumental in directing compliance activities across the organization to ensure timely delivery of positive outcomes and deliverables.

Responsibilities:

• Contract Review & Analysis: Conduct thorough reviews of contracts to identify obligations, potential risks, and opportunities for optimization.

• Compliance Monitoring: Develop and implement robust processes for timely notification of critical contract events, including renewals, terminations, and deadlines. Track deliverables, performance metrics, and key milestones to ensure adherence to contract terms. Proactively identify potential compliance issues and recommend improvements to organizational procedures.

• Change Management: Expertly evaluate, negotiate, and implement contract amendments and variations. Collaborate with internal stakeholders across operational, solution, and legal departments to draft, negotiate, and execute contracts and legal agreements.

• Risk Mitigation: Proactively identify and assess potential compliance risks. Develop and implement effective mitigation strategies to minimize organizational exposure.

• Stakeholder Communication: Serve as a liaison between internal and external stakeholders, ensuring clear communication and comprehensive understanding of contract terms, amendments, and potential changes.

• Documentation & Reporting: Manage the approval process for all contract documents throughout their lifecycle, from pre-contract phases to post-signature execution. Maintain meticulous records of contracts, amendments, legal agreements, and compliance activities with a focus on continuous monitoring and adherence.

What we’re looking for...

You'll need to have:

• Three or more years of relevant experience required, demonstrated through work experience and/or military experience.

• Three or more years of proven professional experience in contract management, compliance, or a related field. Equivalent combination of education and experience will be considered.

• Proven experience leading bridge calls with multiple participants.

• Advanced proficiency in Microsoft Office Suite, particularly Microsoft Word, with emphasis on editing, tracking, and document management capabilities.

• Strong understanding of telecommunications, networking, and VoIP infrastructure, including technologies such as MPLS, fixed wireless access, Microsoft Teams, and unified communications solutions.

Even better if you have one or more of the following:

• ITIL v3 Foundations certification or higher.

• Exceptional written and verbal communication skills with the ability to effectively convey technical concepts to non-technical stakeholders.

• Demonstrated tenacity and problem-solving skills with a proven track record of driving resolution for complex issues.

• Excellent critical thinking and troubleshooting abilities.

• Ability to work independently and proactively resolve issues.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $78,000.00 and $144,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.