Instructional Design Consultant

Job Description

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

The Designer is responsible for designing, evaluating, and creating end-to-end learning projects, bringing learning solutions to life in various modalities. You are expected to independently complete projects (new learning content, modifications to existing content, etc.), working with peers and stakeholders, and presenting your projects as appropriate in the design cycle.

Instructional Design

• Managing the end-to-end process for designing and developing learning content for a variety of projects and learning assets

• Building the conceptual design of training assets, including the learning objectives and high-level storyboard or outline, in alignment with business requirements

• Creating detailed design using pre-designed templates for projects inclusive of activities, assessments, and reinforcement

• Engaging with stakeholders for feedback and reviews, as needed

• Managing trainer readiness processes for instructor-led programs

Content Development

• Developing learning content for projects using a variety of modalities including e-Learning, Performance Support, AI-enhanced simulations, Virtual Instructor Led, and Instructor Led—driving all activities from development to publication

• Leveraging relevant instructional design and development tools to develop engaging materials

• Creating and editing basic multimedia elements, including graphic design

• Circulating draft reviews to appropriate stakeholders and incorporating feedback following review cycle

• Finalizing content drafts for publication, and publishing final content to respective delivery outlet

• Adhering to Global Learning & Development output quality standards independently, engaging supervisor as needed

Program Maintenance

• Proactively identifying when modifications to existing content are needed, and making updates accordingly

What we’re looking for...

You’ll need to have:

• Bachelor's degree or four or more years of work experience.

• Four or more years of relevant work experience.

• One or more years of training design and/or facilitation experience.

• Willingness to travel up to 25% of the time.

• Working knowledge and prior experience in instructional design

• Experience in content design and development in various modalities including e-Learning, Performance Support, AI-enhanced simulations, Virtual Instructor Led, and Instructor Led

• Experience in curriculum development

• Experience in content development tools (e.g., Adobe Captivate, Articulate Storyline, etc.)

Even better if you have one or more of the following:

• Bachelor's degree in Education, Human Resources, Organizational Development or Business Administration

• A Master's degree or complimentary certificates (CTT+, CRP)

• Experience in learning management systems

• Experience in media production or graphic design

• Experience working in an Agile project management workflow

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.