Data Collection Analyst

Job Description

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

The Commercial Data & Analytics team is part of the Verizon Global Services (VGS) organization. As part of the team, you will be helping to create and deliver a comprehensive measurement and reporting approach for all of Verizon Consumer Groups. In this role, you will interact with cross functional teams working throughout Verizon bringing new experiences to life for our customers.

You will help in measurement, reporting for cross-functional teams as they plan, build and launch world-class experiences. You will help translate raw data into actionable insights and better experiences for our customers. Your deep knowledge of measurement solutions will help to determine the best approaches for implementations that best meet business needs.

• Leading measurement implementations across cross-functional teams as they plan, build and launch world-class experiences.
• Translating raw data into actionable insights and better experiences for our customers.
• Using vanilla JavaScript.
• Utilizing Tag management tools (e.g., Tealium, Adobe Launch, Google Analytics) in a multitude of development environments.
• Helping formulate and drive scalable approaches to measure customer behavior and performance across channels.
• Conducting root cause analysis on performance anomalies and make recommendations to optimize.
• Developing powerful presentations and present to key stakeholders/executives your actionable insights and recommendations.
• Assisting in optimization through A/B testing of experiences and campaigns.

What we’re looking for...

You'll need to have:

• Bachelor’s Degree or four or more years of work experience.
• Four or more years of relevant work experience.
• Two or more years of work experience within tag management solutions/tools.
• Experience with vanilla JavaScript and HTML.
• Experience with browser developer tools (console, network, sources, extensions, etc).
• Proven understanding of page performance and optimization techniques.

Even better if you have one or more of the following:

• A degree in business, marketing, information systems, analytics/business intelligence, engineering, mathematics, statistics, or other related technical discipline.
• Two or more years of work experience within Digital Analytics with the utilization of Adobe Analytics / Site Catalyst or related platform (e.g., Google Analytics).
• Ability to forge relationships with both IT (e.g., web, ops, development) and business (e.g., Product Line Management, Marketing, Metrics/Analytics, Legal, Testing) teams.
• Good verbal and written communication skills with ability to design, develop, and present executive-level (c-suite) PowerPoint Presentations and in clear and concise language/visuals across all-levels of the organization.
• Good leadership and ability to drive results, positively influence change, and motivate others within a non-direct reporting structure to take action/execute.
• Proven critical thinking, creative problem solving, and decision-making skills with ability to work effectively in a highly collaborative and hyper-changing environment.
• Experience with Business Intelligence tools.
• Certification in Adobe Analytics, Site Catalyst or Google Analytics.
• Understanding of basic development workflow, environments, and platforms such as NodeJS, Git, VSCODE (or similar IDE).
• Experience developing browser-based extensions and applications.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.