Credit & Collections Entry - Level Opportunities

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing…

From internships and co-ops to leadership development programs and entry-level roles, Verizon’s award-winning Campus program allows you to take the next step toward shaping your future. Our Campus program has been recognized with awards like WayUp’s Top 100 Internship Programs and RippleMatch’s Campus Forward Award. Why the accolades? It’s easy. We quickly immerse you in meaningful work and projects that deliver tangible business impact. Plus, you’ll have the opportunity to network with V Teamers across the globe, find mentors, and establish meaningful friendships that could last a lifetime. Start here and go anywhere, with opportunities across the business. When students like you join the V Team, our network becomes even stronger.

As part of a dynamic and challenging Finance organization, you will help some of the world’s biggest enterprises do business smarter. Joining a team that collaborates and provides solutions – you'll be doing more than just working the numbers. You will be given responsibilities for key components of the accounts receivable process, which will allow you to enhance and apply your skills while gaining experience and developing subject matter expertise in a variety of topics. When you work for Verizon in Credit & Collections, we aim to make life easier for our customers and support our employees.

In this role, you may have the opportunity to:

• Manage collection activity for a portfolio of customer accounts.

• Maintain a high quality of customer accounts while maximizing working capital and minimizing bad debt and reducing churn.

• Direct contact with customers on past due amounts.

• Obtain commitments for payment and work with the customer on billing disputes with assistance from the Sales/Account and Billing Teams as necessary, to ensure prompt resolution.

• Proactively contacting customers and collecting past due balances as well as reconciling payments and completing account research.

• Interact with account teams and various internal departments and will also be responsive to inquiries from Sales, Service and Customers in order to resolve receivable issues.

You must be currently enrolled in a degree program and in good academic standing to be considered.

If you are interested in other roles and locations in addition to this one, please submit your application to those postings as well in order to be considered.

What we’re looking for…

You’re a motivated self-starter. Never satisfied with the status quo, you’re always trying to beat a personal best. You thrive in a fast-paced environment where new challenges come up every day. You are flexible, dependable and work well in varying environments. Learning quickly is personally rewarding and inspires you to take smart risks.

You’ll need to have:

• Current enrollment in a Bachelor’s degree program in Accounting, Finance, Business Administration, Communications, Marketing, Management, Organizational Leadership, Sales Operations, Economics, Business IT, Statistics, Math or related major at an accredited college or university with an expected completion date between December 2024 and June 2025

• Authorization to work in the U.S. without restrictions or need for future sponsorship.

• Willingness to work in Lake Mary, FL..

Even better if you have:

• Demonstrated independent thinking, relationship management and attention to detail.

• Strong analytical, communication, leadership and presentation skills.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.