Consumer Strategy Program and Project Manager

Job Description

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

Verizon operates in multiple segments across wireless and wireline connectivity. The Program / Project Manager of Consumer Strategy will work across multiple teams to manage the Strategy & Wholesale Portfolio, along with supporting multiple efforts in business operations. In this role, you will be designing and implementing priorities set by program management frameworks, building & maintaining relationships with cross functional teams, and delivering insights and trends to track progress and enable agile decision making. You will be a key member of the Verizon Consumer Group Strategy & Wholesale team that supports & drives multiple levels of the organization.

This role is dynamic, fast-paced, and covers a broad range of project scope. The ideal candidate will be able to self-govern and be comfortable taking ownership of initiatives that directly impact the growth trajectory of the Strategy portfolio. You will act as a key partner and advisor to leadership providing thought leadership, recommendations, and driving action-oriented solutions with objective, clear, impactful analysis.

The VCG Strategy team works together, while organized into a few broad topic areas. All members speak the language of strategy; each team also has depth in one or more.

Key responsibilities include:

• Driving the project portfolio in accordance to VCG Priorities & Strategy and goals,

• Partnering with cross channel functional groups to define & execute on deliverables correlating to business priorities, identifying risks, providing status updates, and final product

• Identifying, prioritizing, structuring and leading multiple projects or major project work streams to deliver on wireless marketing plans.

• Supporting senior leadership in crafting analyses, actions, and messaging for key strategic topics

• Serving as a trusted advisor to Sr. Leadership, overseeing and prioritizing portfolio activities & engagements in partnership Strategy & Wholesale leadership team

• Developing annual strategy governance calendar

• Defining and supporting the strategic planning process and other key operational activities

• Leveraging data analysis to support arguments and recommendations

• Leading projects independently including research, analysis, and recommendations

• Collaborating with cross-functional teams to drive initiatives and recommendations forward

• Supporting the cadence and preparation of executive material for Strategy Meetings, Group Reviews, Board of Directors meetings, internal webcasts and external events

• Leading signature organizational initiatives as well as work and collaborate with broader teams.

What we’re looking for …

You are curious about what people need and want. You are a constant learner and energized by complex problems. You are comfortable with working in ambiguous environments and navigating a highly matrixed organization to implement your recommendations. You are able to see the bigger picture and help others see it, too. You are passionate about your work and like to dive into the data to identify insights and translate these into opportunities to enable our consumers to work, play, and connect in new and better ways. You are extremely comfortable working in ambiguous environments. You are a self-starter, a creative and innovative thinker.

You'll need to have:

• Bachelor’s degree or four or more years of work experience

• Six or more years of relevant work experience

• Two or more years of project management experience

Even better if you have one or more of the following:

• Master of Business Administration (MBA)

• Strong consulting and/or experience with corporate/BU strategy

• Experience managing multiple projects across a large enterprise

• Experience working in a large, dynamic, complex organization, where developing strong interpersonal relationships and leading through influence are keys to success

• Strong written and oral communication and presentation skills with ability to visualize strategic recommendations (e.g., storyboarding, executive proposal creation, presentation of said proposals).

• Ability to manage a changing environment with many stakeholders

• Strong sense of curiosity and desire to build relationships across a large and diverse organization

• Intellectual and analytical curiosity – initiative to dig into the ‘why’ of various data and research

• Excellent communication skills with the ability to communicate effectively at all levels with outstanding presentation, facilitation, and active listening skills

• Strong executive-level communication skills in a rapid-paced environment

• Strong experience in stakeholder management

• Strong Microsoft Office skills including PowerPoint and Excel along with Google Suite

• Knowledge of handling extremely confidential information appropriately

• Ability to travel as needed for business-critical meetings

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualifications listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.