Consultant-Instructional Design

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

As a Consultant of Instructional Design, you will be part of the Global Learning & Development (GL&D) team supporting Verizon Business Group. You will be responsible for partnering with leadership and internal client group stakeholders to create effective learning solutions that solve business problems and enable Verizon’s success. You will own project management, strategic architecture, and effectiveness of those learning solutions, and are responsible for analysis, design, development, and implementation. You will efficiently collaborate with GL&D and client group colleagues to accomplish these goals.

• Creating engaging and effective learning experiences that put the learners first and achieve the goals of the business.

• Developing solutions for multiple client audience groups, without always having expertise in those areas, by working with stakeholders and SMEs.

• Serving as a project manager for urgent, high-impact, and/or complex end-to-end learning projects creating an overall project timeline and schedule, creating a detailed work plan, and defining learning objectives.

• Developing a review schedule (with SMEs and stakeholders ) and incorporate feedback and/or provide guidance to the Super Team on required content revisions

• Creating high-quality client presentations.

• Providing regular updates on progress and results achieved.

• Owning project management responsibilities.

• Maintaining relationships with key program stakeholders to ensure that training programs are addressing the most pressing business priorities and satisfying learning objectives

• Balancing workload, setting priorities for others, and overcoming challenges to ensure delivery on time.

• Researching and championing best-in-class learning trends for innovative learning solutions.

• Using data to evaluate program efficiency and continuously improve our approach.

• Partnering with delivery teams to prepare, plan, and coordinate the execution of programs.

In this remote role, you'll work from home with occasional in-person training and meetings. You may sit anywhere in the continental US.

What we’re looking for...

You are energized by discovering the best new learning approaches and applying them to create engaging learning programs. You seek feedback and understand the importance of continuous improvement. You gain satisfaction from managing projects to meet key learning objectives and then seeing the impact of strong learning programs on the performance of the business

You’ll need to have:

• Bachelor's degree or four or more years of work experience.

• Four or more years of relevant work experience.

• Experience designing custom learning programs using varied delivery methods.

• Willingness to travel up to approximately 25% of the time.

Even better if you have one or more of the following:

• Master's degree in Adult Learning or Instructional Design.

• Four or more years of formal learning development experience developing content for priority, complex learning projects.

• Skills in conducting needs analysis and recommending learning solutions that drive performance and business results.

• Demonstrated ability to lead with minimal, if any, management direction and/or supervision, and ability to lead project milestones, SME, and leadership reviews.

• Proficiency in design tools such as Articulate Storyline, Rise (or equivalent e-learning tools); audio and video editing software; Adobe Creative Cloud; Vyond, and GL&D processes.

• Demonstrated experience with graphic design.

• Program and project management experience.

• Strong networking & relationship-building skills with employees at all levels of the business.

• Demonstrated ability to quickly adapt to and manage changing environments and support others through the change management process.

• Excellent verbal & written skills, including experience providing feedback to others on learning programs, and managing feedback from stakeholders.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this remote role, you'll work from home with occasional in-person trainings and meetings.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.