Consultant-Data Reporting & Analysis

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

The Data & Analytics (D&A) team is part of the Verizon Global Services (VGS) Data and Analytics Team. As part of the team, you will be helping to create and deliver a comprehensive measurement and reporting approach for all of Verizon Groups. In this role, you will interact with cross functional teams working throughout Verizon bringing new experiences to life for our Customers..
What you’ll be doing...
You will help in measurement, reporting for cross-functional teams as they plan, build and launch world-class experiences. You will help translate raw data into actionable insights and better experiences for our customers. Your deep knowledge of measurement solutions will help to determine the best approaches for implementations that best meet business needs

• Development and implementation of advanced reports and dashboard solutions to support business objectives.
• Analyze data and clearly communicate findings to stakeholders.
• Understand the KPIs and metrics that help answer business questions.
• Work with a team of data analysts working on Digital, Assisted and Cross Channel Analytics
• Identify target audience and level of aggregation and detail needed in the executive reporting.
• Create wireframes and mockup of reporting.
• Define, validate, and test tags needed for data capture and reporting.
• Work with IT on automation (tagging) and derive new and better ways to capture data.
• Document all validated standards and processes to ensure accuracy across the enterprise.
• Collaborate in cross-functional teams to source new data, develop schema requirements, and maintain metadata.

What we’re looking for...
You are a demonstrated professional who can effectively own and prioritize multiple work streams as well as to adapt during sometimes pressured situations. You display initiative and resourcefulness in achieving goals, but are also comfortable brainstorming and sharing ideas in a team environment. You have excellent communication skills with the ability to speak effectively to both internal and external stakeholders. You are able to partner across multiple business and technology teams. You have strong e-commerce experience in quantitative customer research / root cause analytics with attention to detail, adaptable to change and tight deadlines, and are focused on quality.
You’ll need to have:

• Bachelor’s degree and four or more years of work experience.
• Experience with Adobe Analytics or related platforms (e.g., Google Analytics), or knowledge of tagging implementation and experience in the debugging process.
• Ability to write SQL queries and scripts using relational databases like Teradata, Oracle, SQL Server and pulling data from Hadoop/HIVE SQL/EDW/ GCP data warehouses.
• Experience of building dashboards using BI Tools like Qlik, Tableau, Looker, ThoughtSpot etc.
• Working knowledge of One Jira and collaboration tools

Even better if you have one or more of the following:

• Master’s degree or PhD in Math, Statistics, Economics, Engineering, Computer Science, Business Analytics, Data Science, or a related field.
• Experience developing general reporting, KPIs, metrics, and attributes.
• Strong verbal and written communication skills.
• The ability to develop and use storytelling to communicate information.
• Strong problem solving, analytical, and research capabilities.
• Experience managing time-bound project deliverables for multiple stakeholders.
• Knowledge of SQL/ ETL process and reporting tools.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.